The better half of Holt CX Consultancy, Georgia Holt joins the podcast this week to talk about how neurodiversity can make a big difference to how you experience things as a customer.

During the podcast Georgia mentions the Neurowild Shift; I see you, I hear you, I get you. You can find more of their resources at https://www.instagram.com/neurowild_

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/

We are joined by Chris Dardis from SVL Business Solutions for this week's podcast. Chris tells us about his career journey from starting as an apprentice to now heading up SVL's CX Consultancy.

Learn more about Chris & SVL via the following links; https://www.linkedin.com/in/chris-dardis-02524a13/ or https://www.svlbusinesssolutions.com/

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/

My Favourite CX returns with our guest this week, Faris Aranki from Shiageto Consulting. The episode took place from a hotel, which is ironic as Faris then shared with us an awesome experience he had when practically living from one!

If you want to learn more about what Faris & the team at Shiageto does, head to https://www.shiageto.com/ or connect with Faris on LinkedIn https://www.linkedin.com/in/farisaranki/

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/

In this episode we are joined by the wonderful James Diel from Capacity who talked about where they are seeing changes in the CX landscape at Capacity before sharing a great shopping experience.

To connect with James head to LinkedIn: https://www.linkedin.com/in/james-diel-aa0b089/

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/

Max Ball from Forrester joined us on this episode of My Favourite CX to share his experiences as an analyst looking after the Customer Experience & Conversational AI space. We then got talking about a wonderful experience he had whilst holidaying in Europe.

To connect with Max head to https://www.linkedin.com/in/max-ball-244932/, or to read his latest work - https://www.forrester.com/blogs/ccaas-vendors-thrive-in-a-wild-market/

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/

Welcome to the latest episode of the My Favourite CX podcast where we were joined by Laura Bassett of Techfluency. Laura worked across the customer experience landscape in a number of marketing roles before starting up Techfluency and becoming a Fractional CMO.

To learn more about Laura & Techfluency, head to either LinkedIn at https://www.linkedin.com/in/lauralbassett/ or https://techfluency.biz/

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/.

Welcome to the latest episode of the My Favourite CX #podcast where we were joined by Olly Hobson from CloudAX, who are changing the way we approach #customerexperience & want to ensure no one is ever placed on hold!

For more information on CloudAX, head to https://www.cloudax.uk/ or follow Olly on #linkedin at https://www.linkedin.com/in/oliverhobson/.

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/.

Joining us for this episode of the My Favourite CX #podcast is Ben Hill from Ask More Coaching. Ben recently left the customer experience section to become a coach & mentor for people who are feeling stuck, overwhelmed or disconnected.

We talk about his combined experiences of both CX as a technology & how he now sees it in the world of coaching & where the two meet. He then shares a recent customer experience.

Find more from Ben on LinkedIn at https://www.linkedin.com/in/benhill1/ or at Ask More Coaching - https://askmorecoaching.co.uk/

For more information about Holt CX Consultancy & the services offered, please head to https://www.holtcx.co.uk or follow Chris on LinkedIn at https://www.linkedin.com/in/chrisholt82/