NPI Tech Guys

著者: Jay Hill / Sam Bushman
  • サマリー

  • Welcome to NPI Tech Guys, your go-to radio show for cutting-edge Managed IT Services! Are you tired of unresponsive, slow service from your current IT provider? Discover a world where network security, data protection, and expert support come together seamlessly. Stay tuned to learn how to transform your IT experience and never worry about downtime again! Call us at 866-986-NEWS and let's make IT great together!
    Copyright 2024 NPI Tech Guys
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あらすじ・解説

Welcome to NPI Tech Guys, your go-to radio show for cutting-edge Managed IT Services! Are you tired of unresponsive, slow service from your current IT provider? Discover a world where network security, data protection, and expert support come together seamlessly. Stay tuned to learn how to transform your IT experience and never worry about downtime again! Call us at 866-986-NEWS and let's make IT great together!
Copyright 2024 NPI Tech Guys
エピソード
  • Tech Meets Entertainment: Chick-fil-A’s Big Move & GoldWave's AI Revolution
    2024/11/20

    In this episode of Tech WatchRadio, hosts Jay Harrison and Sam Bushman dive into the surprising world of Chick-fil-A’s new entertainment app, designed to engage families with shows, podcasts, and games for children. They explore the implications of this move for both the brand and consumers, as Chick-fil-A branches beyond its restaurant roots into the digital family entertainment sphere.

    Next, the duo spotlights GoldWave’s innovative use of Whisper AI for audio transcription. They discuss how this local machine-based tool is revolutionizing audio editing by adding real-time transcription features that make editing simpler and faster for professionals and novices alike. Wrapping up with an insightful discussion on media company valuations, Jay and Sam analyze why Google dominates the list and how companies like TikTok and LinkedIn are making waves. Stay tuned for tips, tools, and thoughtful takes on how tech serves us—not owns us!

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    25 分
  • Paywalls, Phishing, and the Price of Progress
    2024/11/16

    Tech WatchRadio keeps you plugged into the ever-evolving world of technology so you don’t have to do the heavy lifting. Hosted by Sam Bushman and Jay Harrison, this episode dives deep into the modern challenges of media monetization, debating the growing trend of digital paywalls. The hosts unpack how services like CNN, New York Times, and even streaming platforms like Hulu and Roku are changing their business models, weighing whether the shift toward subscription and tier-based systems is worth the cost—or simply alienating audiences.

    The show also tackles practical tech tips, including an in-depth guide on spotting phishing scams using the innovative SECURE method. Learn how to protect yourself and your company by evaluating suspicious emails step-by-step, from checking the subject line to unpacking attachments safely. Whether you're looking to stay ahead in cybersecurity or gain clarity on tech’s impact on everyday life, this episode equips you with valuable insights to navigate the digital age confidently.

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    25 分
  • Tech Dependency and Customer Service Woes: Are We Losing Control?
    2024/11/13

    In this engaging episode of Tech Watch Radio, Sam Bushman and Jay Harrison dive into the intersection of technology and daily life disruptions. They open with a discussion on the October incident where RentCafe users faced issues paying their rent due to a website crash, highlighting the vulnerability of relying solely on tech solutions for essential tasks. The hosts debate the need for backup payment options, greater grace periods, and improved accountability from tech platforms that handle critical services.

    The conversation shifts to a larger critique of customer service in big corporations. Sam shares personal anecdotes of his frustrations with companies like Zoom, emphasizing the lack of responsive customer support and the rigidity of contract terms that fail to accommodate client needs. He contrasts this with a shining example of stellar service at Less Annoying CRM, a company that offers straightforward pricing, excellent customer support, and flexibility, exemplifying the standard Sam believes companies should aspire to.

    Listeners will be intrigued by the lively commentary on the impact of monopolies and automated customer service on user experience. Sam and Jay make a passionate call for companies to value long-term customer loyalty over short-term gains. This episode is a thought-provoking examination of tech dependency and a rallying cry for better customer service in today’s digital landscape.

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    25 分

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