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サマリー
あらすじ・解説
IT Service Management doesn’t have to be a chaotic fire drill! In this episode, we break down how OKRs (Objectives & Key Results) can transform your ITSM strategy—from reducing incidents to supercharging automation. Get ready for real-world tactics, engaging insights, and a game plan to make IT a business powerhouse. No fluff, just action. ITSM done right. Are you ready?