Julie Soukup, with The Medical Memory, and Dr. Dennis Liotta discuss the importance of understanding Medicare and long-term care services and the challenges of ensuring patient advocacy and care in long-term care settings. They emphasized the need for better communication between healthcare providers, patients, and families and highlighted the importance of supporting and advocating for the elderly in healthcare. Dr. Liotta stresses the importance of advance directives and discharge planning, while Julie Soukup highlights the need for improved patient education and compliance. Both speakers advocated automating patient education through videos and other multimedia tools to make it easier for patients and their families to understand and follow through on advance directives.

Necessary takeaways and next steps:

Consider automating the distribution of discharge information and standardizing education across hospitals.

Advocate for patients to understand their Medicare rights and explore all options for services through state agencies.

Create pre-recorded patient education videos about programs, resources, and advanced directives for clinics to show patients.

Improving patient education and care coordination in healthcare.

-Julie Soukup discusses the importance of educating patients on advance directives and end-of-life care.

-Dr. Dennis Liotta highlights the challenges hospitals face in ensuring patients complete and update their advance directives.

-Dr. Liotta suggests using video screens to educate patients about advanced directives in waiting and exam rooms.

Julie Soukup agrees, saying that it is essential to educate patients and their continuum of care, including children and family members.

-Julie Soukup and Dr. Liotta discuss the importance of understanding Medicare rights and resources for elderly individuals.

-Dr. Liotta emphasizes the need for people to advocate for themselves and their loved ones in healthcare settings.