In this episode we sit down with Matt Lord, the young and energetic second-generation pool builder behind Coastal Pools in Melbourne, Australia. Matt shares his journey of joining the family business in 2016 and how he’s injected a fresh perspective into an industry that’s often slow to change. From his initial insecurities about being a young entrepreneur in an “old man’s game” to recognizing his youth as a key asset, Matt talks about his unique approach to pool building and business.

Listeners will hear about the challenges and rewards of running a boutique pool business in Australia, where quality craftsmanship and personalized service are top priorities. Matt discusses how Coastal Pools creates customized, high-end swimming pools, emphasizing detail, innovation, and customer relationships that extend beyond just building pools.

• Sponsored by Lyon Financial

Connect with Matt Lord & Coastal Pools

• Website
• Instagram

Connect with Pool Chasers

• Website
• Instagram
• Facebook
• LinkedIn
• YouTube

In this episode, Greg and Justin sit down with Jessica Werner from Clear Comfort, a leading provider of Advanced Oxidation Process (AOP) sanitation systems for pools and spas. Jessica delves deep into the technology behind Clear Comfort’s innovative systems, which use hydroxyl radicals to sanitize pool water. She shares insights about the company's history, how their technology reduces the need for harsh chemicals, and how it helps homeowners and commercial pool operators maintain cleaner, healthier pools with less chlorine. Jessica also explains Clear Comfort's systems' environmental benefits, ease of use, and how they cater to both high-end residential pools and large commercial facilities.

This episode is brought to you by Lyon Financial:
Offering low-rate financing options for pool installations. Visit https://www.lyonfinancial.net/ or call 877-754-5966 for more details.

Connect with Clear Comfort & Jessica Werner

• Website
• Jessica Email: jwerner@clearcomfort.com
• Instagram
• Facebook
• YouTube
• Clear Comfort LinkedIn
• X

Connect with Pool Chasers

• Website
• Instagram
• Facebook
• LinkedIn
• YouTube

Connect with JMax

• Website
• Instagram
• Facebook
• LinkedIn
• YouTube

In this exciting episode, we were joined by Dennis Boyd of Pro Pool Inspectors and Charlie Raphael of Watershape University to introduce the Certified Residential Pool Inspector (CRPI) Training Course, the first of its kind for the pool industry. The discussion centers around the importance of professional certification for pool inspectors and how it benefits both pool professionals and homeowners. Dennis and Charlie explain how the new Certified Watershape Residential Inspector (CRWI) Certification is setting a new standard in the pool industry, particularly in real estate transactions. They also provide details on the upcoming course offerings, including how to sign up, and why continuous education and certification are key to success in the pool industry.

Sign Up Or Learn More:

• Certified Residential Pool Inspector (CRPI) Training Course
• WU B2121: Pool Inspections for Real Estate Transactions October 7-8 Hosted by Master Pools Guild & Watershape University in San Antonio, TX

Connect with Pro Pool Inspectors:

• Website
• Instagram
• Facebook
• YouTube
• TikTok
• LinkedIn

Connect with Watershape University:

• Website
• Instagram
• Facebook

In this episode, we sit down with Bunim Laskin, the founder and chairman of Swimply. Swimply is an innovative platform that allows homeowners to rent out their swimming pools, similar to Airbnb but for pools. Bunim shares the inspiring story of how Swimply was born out of a simple neighborhood agreement and evolved into a multi-million dollar business. They discuss the challenges and successes of building the company, the impact it has on local communities, and the potential for future expansion into other rental markets like boats and sports facilities.

The conversation also touches on how Swimply provides pool owners with a way to recoup their maintenance costs and even turn a profit, while offering non-pool owners affordable access to private pools. Bunim also talks about the company's efforts to collaborate with pool professionals and the exciting new features and expansions that Swimply is launching.

Brought to you by: Lyon Financial

In this episode we sit down with Cohl and Lisa Workman of Thunderbird Pools. They discuss their 22 years in the pool industry, their journey from humble beginnings to becoming a leading name in the industry, and the personal and professional philosophies that have guided their success. Cole and Lisa share insights into their business operations, including their commitment to quality, the importance of strong relationships with subcontractors, and their innovative approach to pool design and construction. They also delve into their future plans, including the expansion of their business and their focus on creating luxury pools.

In this episode, we explore Aquastar's innovative journey and cutting-edge products with insights from President Todd Pieri and Director of Science & Compliance Steve Barnes. Todd shares his career progression and the company's growth, while Steve discusses his extensive industry experience. We cover the reasons behind their new facility, the success of the Pipeline Cartridge Filter and Pipeline Pump, and the revolutionary Purestar Ozone System. The episode also highlights Aquastar's expansion into valves and actuators, the new "Try-Me Box" program, and the exciting Golden Ticket initiative, showcasing Aquastar's commitment to advancing pool technology and customer satisfaction.

Sponsored By: Lyon Financial

Connect with Aquastar, Todd & Steve

• Website
• Instagram
• Linkedin (Aquastar)
• Linkedin (Todd Pieri)
• Linkedin (Steve Barnes)
• Facebook
• YouTube

In this episode we chat with Jimmie Meece, President of ASP (America’s Swimming Pool Co.) , to discuss his journey in the pool industry, the growth of ASP, and the benefits of franchising with ASP. We delve into Jimmie's background, ASP's business model, marketing strategies, and the recent launch of ASP's pool construction initiative. The conversation offers valuable insights for both existing pool service professionals and those considering entering the industry.

Building a pool? Use Lyon Financial for the industry’s best pool loans!

Connect with ASP & Jimmie Meece:

• ASP Website
• ASP Franchising
• Jimmie Meece
• Facebook
• Instagram
• YouTube
• LinkedIn

Connect with Pool Chasers:

• Website
• Instagram
• Facebook
• YouTube
• Pinterest
• TikTok
• Patreon

In this episode, Greg, Justin, and Mike dive deep into the challenges and demands of maintaining perfection within JMax Plumbing. They discuss the relentless pursuit of excellence, the importance of proactive problem-solving, and the critical role of quality control in building and sustaining client trust. With real-life anecdotes and a touch of humor, they highlight the necessity of constant vigilance and thorough communication to prevent and address mistakes before they escalate. This episode offers valuable insights for anyone striving for high standards in their professional work, emphasizing the balance between perfection and practical problem-solving.

Pool Chasers Website
Brought to you by Lyon Financial

Topics Discussed

• [00:00:49] - Beers of the week
• [00:02:17] - Episode focus: Discussing common industry issues and personal insights.
• [00:03:27] - Importance of catching mistakes early and maintaining credibility.
• [00:05:07] - Example of a client relationship turning sour over a simple miscommunication.
• [00:07:06] - Learning from mistakes: The necessity of constant client engagement.
• [00:09:50] - Common plumbing problems: Crossed lines and leaks.
• [00:13:19] - The role of quality control in preventing client dissatisfaction.
• [00:18:20] - The cost of goodwill: Balancing financial loss and maintaining relationships.
• [00:23:15] - Case study: Handling a dirt pile incident to preserve client trust.
• [00:26:18] - Jobsite etiquette: The importance of communication and professionalism.
• [00:32:04] - Final thoughts: Embracing the pursuit of perfection while managing imperfections.