We keep saying we want value-based care. But why do most models still fall short?

In this episode, I sat down with Hamad Husainy, a clinician-turned-HealthTech leader at PointClickCare, to explore the hidden reasons value-based systems collapse—and what it actually takes to build one that works.

We unpacked why data timing, team collaboration, and cultural transformation—not just more tech—are essential to seamless care. Hamad brought real stories from the field and shared where most leaders miss the mark when scaling their care ecosystems.

The question isn’t: do you have the data?

It’s: are you using it at the right time, in the right hands, to prevent the wrong outcomes?

If you’ve ever felt like your solution should drive better results but doesn't get traction, this is your inside look at what investors, payers, and care leaders want next.

🔑 In this episode, you’ll learn:

🔹Why data delivery timing trumps data volume

🔹The ROI of interdisciplinary team workflows

🔹The cultural shifts needed to unlock true collaboration

🔹How to align payers and providers using shared data language

🔹The 4 stages of care evolution—and where we’re heading next

Episode Timeline:

[00:01:56] - Hamad Husainy: From Clinician to Health Tech Leader at PointClickCare

[00:03:21] - Integrating Data for Better, Timely Care Decisions

[00:04:55] - Breaking Down Silos Across the Care Continuum

[00:07:22] - Culture Shift: Redefining Roles and True Team Collaboration

[00:12:04] - AI, Analytics, and Measuring ROI in Care Delivery

[00:14:31] - Aligning Providers, Payers, and ACOs

[00:15:54] - Hamad’s Three Wishes for Healthcare Transformation

[00:21:11] - Six Takeaways for Making Value-Based Care Work

📣 Get In the Spotlight

Are you a founder with a proven solution and paying users?

Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.

• HealthTech Showdown (HealthTechShowdown.com): We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.
• Impact Quotient Quiz (ImpactQuotientQuiz.com): Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable.

Ever handed off a patient with a thick discharge packet… only to get a call two days later that they’re back in the ER? That’s not just a clinical failure—it’s a system breakdown.

In this episode, I sat down with Brian Drozdowicz from PointClickCare to talk about building tools that actually improve care transitions. Not just more data—but smarter data, delivered at the right time, to the right people.

Whether you’re building the next big HealthTech platform or navigating value-based contracts, you’ve felt the friction. Data overload. Poor interoperability. Tools that no one actually uses. This conversation is your blueprint for bridging the gaps.

Brian shares how PCC’s “PacMan” tool is powering better visibility across care settings—and how AI could finally summarize those 30-page discharge reports into meaningful next steps.

If you’re building tools in care coordination, transitions, or VBC, listen in for how to align your product with real clinical flow—and avoid becoming another tool that gets ignored.

🔑 Why real interoperability is about usable data—not just access

🔑 How PointClickCare’s PacMan tool connects ACOs, hospitals, SNFs, and payers

🔑 How AI can streamline discharge planning to boost outcomes and efficiency

🔑 Where the biggest founder opportunities are in value-based care

🔑 What’s needed for faster adoption of AI and value-based care at scale

Episode Timeline:

[00:01:33] - What is PointClickCare

[00:03:59] - PAC Man: Connecting Hospitals, ACOs, and SNFs

[00:08:56] - Fixing Discharge and Follow-Up Gaps

[00:10:44] - From Data Overload to Actionable Insights

[00:14:02] - EHR Interoperability in Action

[00:17:05] - Brian’s Three Magic Wand Wishes

[00:20:55] - Episode Recap and Key Takeaways

📣 Get In the Spotlight

Are you a founder with a proven solution and paying users?

Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.

• HealthTech Showdown (HealthTechShowdown.com): We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.
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• Impact Quotient Quiz (ImpactQuotientQuiz.com): Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable.

You'd think a founder who's already exited TWO companies, has partnerships with global giants like Siemens, and technology tracking 10 MILLION medical samples would have investors lined up around the block.

You'd be wrong.

In today's episode, I break down exactly what went wrong in Javier Cuello's pitch for H+Trace—his medical traceability platform that's solving a $500M problem in healthcare.

His hook? Brilliant. "Every day in the U.S., the equivalent of a jumbo jet crashes from preventable medical errors."

His credibility? Unquestionable.

His results? Radio silence from investors.

Here's the thing: Having the right ingredients doesn't guarantee the right recipe. Even the most accomplished founders can miss the mark when it comes to communicating their value.

I walk you through the exact 2-minute framework that transforms technical brilliance into investor magnetism—and reveal the specific mistakes that cost Javier the attention his breakthrough solution deserves.

This isn't just another pitch critique. It's a masterclass in why the best product doesn't always win, but the best COMMUNICATED product does.

Listen now on Provider's Edge (link in bio) 👆

What You'll Learn:

• The exact 6-part framework for structuring any healthcare pitch (2-minute to 20-minute versions)
• Why leading with credentials kills investor interest—and what to lead with instead
• The "Why Now" factor that 90% of healthcare founders miss completely
• How to transform technical complexity into emotional connection
• The specific time allocation that forces clarity: 15 seconds hook, 30 seconds problem/solution, etc.
• Why "pattern interrupt" hooks outperform feature lists every time
• The 3 pillars of trust every investor seeks before writing a check
• Real-time pitch rewriting techniques from our live workshop

Episode Timeline:

00:01:15 - Why great products fail to land with investors

00:03:28 - Javier’s pitch: the problem, solution, traction, and ask

00:05:38 - Immediate reactions and live feedback

00:07:03 - What worked and what’s missing in Javier’s pitch

00:14:19 - Score breakdown and opportunities to improve

00:18:09 - Takeaways: how to shift from info-dump to investor clarity

📣 Get In the Spotlight

Are you a founder with a proven solution and paying users?

Apply to pitch your startup in front of investors and decision-makers on HealthTechShowdown.com.

Submit a short, under 200-word, explanation of your solution and why it belongs in front of the people who matter most.

We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.

Resources Mentioned

• Pitch Perfect Workshop (PulsePointPath.com/Pitch-Workshop): We will find the ideal investors and enterprise leaders for you to pitch to on our virtual gameshow-style event.
• Impact Quotient Quiz (ImpactQuotientQuiz.com): Think you’re building momentum in healthcare? Find out if your leadership is actually scalable and fundable.