In this episode I continue my conversation with Dr. Jess Mendoza, cognitive psychologist and UX researcher. Upon wrapping up Dr. Mendoza's transition from academia to UX research, we explore her efforts building community within her new company, and her advocacy for AI literacy across the org. Jess shares insights on the role of critical thinking and communication in prompting, the importance of a supportive work environment for pursuing side projects, and the unique challenges faced by different groups in the job market. You’ll hear Jess emphasize the value of fostering human connections at work and give solid advice for navigating career switches.

00:00 Introduction and Recap
00:46 Shifting Gears: Current Workplace Dynamics
01:03 AI in the Workplace
02:51 Building Community and Support Networks
27:35 Navigating Career Challenges
31:38 Final Thoughts and Shoutouts
35:36 Conclusion and Reflections

Today I interview Dr. Jess Mendoza, a cognitive psychologist turned UX researcher. Dr. Mendoza shares her inspiring story of being a first-generation college student, pursuing a doctorate, and eventually transitioning into the tech industry. We explore her academic journey, including conducting social experiments and presenting research globally, to making the leap to user experience. Key topics include the emotional challenges of moving away from family, the impact of community and networking, and the importance of persistence and curiosity in navigating career transitions. Jess also highlights the value of feedback and networking in successfully pivoting careers.

00:00 Introduction to the Push Pull Podcast
01:30 Meet Dr. Jess Mendoza: From Academia to UX
02:09 Jess's Early Life and Education
03:20 Discovering a Passion for Research
07:59 The Journey to Graduate School
11:49 Life and Challenges in Graduate School
19:54 Exploring Opportunities Beyond Academia
25:31 Navigating Online Security for Kids
26:31 Developing Educational Curriculums
27:39 From Grad School to Career Decisions
29:13 Discovering UX Research
30:03 The Grad School Dissertation
33:49 Networking and Career Pivot
38:48 Landing the First UX Job
44:49 Adapting to the Corporate World
49:02 Conclusion and Next Steps

Today I revisit some of my early converations on the podcast and the incredible insights of my guests. Samir Jain discusses the importance of combining technical skills with the ability to sell and influence. Theresa Freet shares her personal experience of turning a passion into a career and advises caution against it. Finally, Rajan Trivedi talks about his bold career decision to move to Nairobi for a startup, highlighting the support and guidance he received from his network in making this move.

00:00 The Power of Sales Skills
00:39 Reflecting on Career Success
02:52 Balancing Passion and Profession
07:34 Strategic Approach to Career Transitions
09:54 Embracing Risk and Adventure as a Priority