In a world defined by complexity, speed, and uncertainty, problem-solving has emerged as one of the most critical capabilities for success. For managers, strong problem-solving ensures smoother operations, better resource allocation, and the ability to lead teams through uncertainty. For Gen Z, raised in an environment of real-time feedback, digital tools, and rapid change—problem-solving isn't just about finding the right answer; it's about navigating ambiguity, collaborating across teams, and adapting quickly. As they step into the workforce, their approach to challenges often contrasts with traditional methods, requiring managers and leaders to rethink how problems are framed, tackled, and resolved. Building this skill isn't just beneficial for Gen Z—it's vital for organizations seeking to stay agile and future-ready. So how do firms help Gen Z get ready for this critical competency?

Find out more in this episode, as Leadership Expert and Coach Laura Downing helps us to understand

• How to define problems effectively before jumping to solutions
• The structured process good managers follow for solving complex issues
• The role of organizational culture in shaping problem-solving behavior
• The impact of digital tools and technology on Gen Z’s approach to solving challenges
• Key do’s and don’ts for managers when guiding Gen Z through problem-solving
• Best practices Gen Z can adopt to sharpen their own problem-solving skills

Find Us Online

Laura M. Downing : Website, Website, LinkedIn

Nikhil : Website, Linkedin, Youtube & Book