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サマリー
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あらすじ・解説
POST-SALE follow-up and IN-SALE follow-up is discussed in detail. Making the tough calls and connections is something all sales consultants must learn to love. It's part of you and part of your personal Brand or Promise to the customer. Keeping all of this in mind, follow-up is necessary and we, in the industry, do not generally do it well. Ramblin' Rob tells us how to get this done. As with anything, we have to embrace the opportunity, and just get good at it!