As we move full swing into the holiday season, one issue that we see around this time is late payments on tenants.

In this episode replay, I have a conversation with Cindy Lee about how landlords can ensure that they are paid rent on time each month. Managing rental collections can be one of the most challenging parts of your job as a landlord or property manager. Cindy will share some of the most influential collections strategies she uses in her day-to-day work with AR collections management.

Cindy has been in the commercial collection industry for 25 years. Many of Cindy’s clients have been with her since the onset of her career, and some of those clients include Jones Lang Lasalle, Simon, Comcast/Xfinity, and Angie’s List, to name a few. One of Cindy’s specialties is working directly with property owners and property management companies, teaching them how to have the upper hand in dealing with tenants.

Listen and learn:

• Understanding the psychology behind an effective collection strategy
• The most effective strategy for cleaning up A/R for in-possession tenants
• What is the difference between collections and sending an account to legal
• How much will it cost to send a tenant to collections
• Suggested lease language to collect fees

And much more... View the full show notes.