エピソード

  • The Creative Power of Words - Sheila Nazari

    The Creative Power of Words - Sheila Nazari
    2025/06/19
    In fifth grade, Sheila wrote a story about a dog and read it to her class. People liked it and asked her to finish it. She wrote for her high school paper and won a couple of awards, and was selected as the representative from her school to enter a nationwide writing contest. She attended Boston University, where she wrote for the newspaper and worked at the alumni magazine. Sheila started out as a Journalism major but switched to Communication.

    In this episode, Sheila talks about why public speaking matters, what her "Five P's" of speaking are about, and why she thinks writing is important.

    https://www.sheilanazari.net/books
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    27 分
  • Entrepreneurial Viewpoints - Kate Morgan

    Entrepreneurial Viewpoints - Kate Morgan
    2025/06/09
    In this episode of the Reach Your Do Point® podcast, Roy Atkinson speaks with Kate Morgan, founder of Boston Human Capital Partners. They discuss the challenges of talent acquisition and HR, the importance of understanding company culture, and the role of the Entrepreneurs' Organization in supporting entrepreneurs. Kate shares insights from her upcoming book 'Custom Fit', which focuses on effective hiring strategies.. The conversation concludes with Kate's thoughts on growth strategies and the entrepreneurial mindset needed to navigate challenging market conditions.
    Kate's book, "Custom Fit," is published by Forbes. Available for pre-order. Release date: July 29, 2025

    ITIL® is a registered trademark of PeopleCert.
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    27 分
  • Relentless Learning with Genefa Murphy

    Relentless Learning with Genefa Murphy
    2025/06/01
    This episode of the Reach Your Do Point® podcast features Genefa Murphy, CMO of Udemy. We discuss the evolving landscape of learning and technology, Genefa's PhD in User Acceptance of Technology, the opportunities and challenges presented by AI in marketing, and the significant increase in interest in AI-related courses on Udemy. Genefa discusses Gen Z's interest in the need for critical thinking, and maintaining human connections in an increasingly AI-driven business world.
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    27 分
  • IT Service Management Meets Human-Centered Design - Katrina Macdermid

    IT Service Management Meets Human-Centered Design - Katrina Macdermid
    2025/05/25
    In this conversation, Roy Atkinson and Katrina Macdermid discuss the concept of HumanisingIT™, which integrates human-centered design principles into IT service management. Katrina shares her journey from traditional IT service management to embracing human-centered design, emphasizing the need for empathy and understanding in solving complex IT problems. They explore the challenges faced in IT service management, the importance of communication, and the necessity of recognizing assumptions in order to innovate effectively. The discussion highlights the need for frameworks that allow organizations to adapt and improve their processes while considering their unique cultures and structures.
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    17 分
  • IT to Musical Theater - Charles T. Betz

    IT to Musical Theater - Charles T. Betz
    2025/05/10
    In this episode, Roy Atkinson interviews Charles T. Betz, a composer, lyricist, and arranger with a rich background in music and a unique journey from IT to musical theater. They discuss Charlie's experiences in music education, his transition to IT, and his return to music through songwriting and composing musicals. Charlie shares insights into his creative process, collaborations, and upcoming projects, including a concert honoring the Mississippi River and a full-length musical in development.
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    32 分
  • Influence: The Essence of Leadership - N.J. Robinson

    Influence: The Essence of Leadership - N.J. Robinson
    2025/04/25
    In this episode of the Reach Your Do Point® podcast, Roy Atkinson speaks with N.J. Robinson of Hi-Tech Leadership, a US Air Force veteran and IT professional, about the essence of leadership, the transition from technical roles to leadership positions, and the importance of ethical practices in technology. N.J. emphasizes the need for strong leadership in the age of AI, the influence of military training on his leadership style, and the significance of building trust and celebrating successes within teams. The conversation highlights the impact of leadership on personal and professional development, as well as the importance of fostering a supportive environment for team members.
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    27 分
  • I'm firmly on Team Human - Dan Turchin

    I'm firmly on Team Human - Dan Turchin
    2025/04/15
    "Every once in a while, magic bytes disrupt, transform, and inspire. I want a front-row seat when they do." – Dan Turchin

    In this engaging conversation, Dan Turchin, CEO of PeopleReign, and Roy Atkinson explore the evolving relationship between humans and machines, specifically in the context of AI. They discuss the importance of finding a Do Point® where the drive to create and improve becomes irresistible. The dialogue emphasizes the need for a human-centered relationship between people and technology, advocating for a workplace where AI augments human capabilities rather than replacing them. They also delve into the significance of diversity in AI development, the ethical implications of AI interactions, and the cultural guardrails necessary to ensure responsible AI use.
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    30 分
  • Customer Service: A Cultural Philosophy with Shep Hyken

    Customer Service: A Cultural Philosophy with Shep Hyken
    2025/04/03
    In this episode, Roy Atkinson and Shep Hyken delve into the essence of customer service and experience, exploring its timeless principles and the importance of a customer-centric philosophy. They discuss the journey that led Shep to focus on customer service, the role of leadership in shaping customer experience, and the significance of customer feedback and recommendations. The dialogue emphasizes the need for organizations to view customer service as a core philosophy rather than a mere department, and how creating a culture of Amazement can lead to lasting customer loyalty.
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    24 分