Gabriel Rucker on Leadership, Loyalty, and Keeping It Small

Gabriel Rucker didn’t plan to build an empire—he just wanted to cook great food and build a place where people belonged.

In this episode of Restaurant Ready, the two-time James Beard Award–winning chef and co-owner of Le Pigeon and Canard in Portland shares what it means to lead with intention, humility, and heart.

From opening a restaurant at 25 to staying hands-on 18 years later, Rucker gets real about sobriety, mentorship, the weight of growth, and why a vinaigrette can change someone’s whole trajectory. He also unpacks how hiring for personality, setting consistent expectations, and staying connected with your team are key to retention in an industry where burnout is common.

Whether you’re opening your first spot or leading a full group, this episode is packed with gritty wisdom and leadership gold.

Takeaways

• Leadership is knowing when to be a boss, coworker, or friend—and communicating that clearly.
• Hiring for attitude and energy often matters more than technical skill.
• Clear expectations and consistent communication build trust and reduce turnover.
• Staying small can mean staying strong—especially when your brand is deeply personal.
• Sobriety changed Rucker’s life—and reshaped the culture of his restaurants.
• Creating moments of ownership (like developing a vinaigrette) can grow the next generation of leaders.
• Team meetings matter more than the agenda—it’s about connection and consistency.
• Growth isn't always the goal. Sometimes, keeping it small is the strategy.

Want to connect directly with industry leaders like today’s guest?

MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.majc.ai.

Meghan Blair-Valero wants to change how we think about hospitality operations—from the books to the brain.

In this episode, Meghan Blair-Valero brings deep expertise in finance, neurodiversity, and hospitality systems to show how better decisions can drive both sustainability and inclusivity. From understanding contribution margin to designing for different ways of thinking, she explains how restaurant owners can thrive by seeing people—and their numbers—more clearly. Whether you’re a chef-owner, GM, or consultant, this is one of those episodes you’ll want to take notes on.

Takeaways

• Weekly financial visibility—not just month-end—is crucial for decision-making.
• Contribution margin is key to menu engineering, not just food cost.
• Labor is a hidden cost that needs to be layered into menu planning.
• Open-book management can build trust and buy-in during economic shifts.
• Technology tools must reduce cognitive load, not increase it.
• Neurodiverse talent is an untapped asset in hospitality—and accommodations benefit everyone.
• Tip reform will impact independent operators most, not corporate chains.
• Systems that honor whole people lead to more productive, loyal teams.

Want to connect directly with industry thought leaders like today’s guest?
MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

When a fire destroyed one of his most meaningful spaces, chef and restaurateur Will Gilson had two choices: mourn or move. He chose both.

In this deeply personal episode, Will Gilson opens up about the fire that devastated his family’s Herb Lyceum just days before peak wedding season—and how his team rallied to keep going. He talks about grief, resilience, and the hard lessons of scaling a multi-concept restaurant group. From community partnerships and guest recovery to burnout, compensation, and legacy, Will Gilson shares what it means to rebuild with purpose—again and again.

Takeaways

• Restaurants are never just restaurants—they hold memories, identity, and community.
• Leadership during a crisis means staying human, but staying in motion.
• Strong teams reflect shared values, not just operational skills.
• Scaling hospitality requires trust, tech systems, and letting go of control.
• Community and guest trust are built—and rebuilt—through communication.
• Tragedy can become an opportunity when resilience is systematized.
• Menu changes, compensation models, and growth all require constant reevaluation.
• Technology can empower teams when implemented with intention.

Want to connect directly with industry thought leaders like today’s guest?
MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.