In this episode of Services & Solutions, host Corey Jeppesen sits down with ODDS data analyst Andre Harboe to reveal why Oregon’s one-of-a-kind “hours worked” billing model for job coaching is about to face a major shakeup—and how missing a single hour in EXPRESS could cost providers up to 28% of their rate when the new numbers drop in mid-2026. Andre breaks down exactly what “direct contact” really means (hint: it’s more than just clocking in), why catching up on backbilling could be a game-changer, and how just a few small data tweaks now could safeguard those critical job coaching dollars. If you care about keeping community-supported employment thriving, you’ll want to hear this before it’s too late.

Join Corey and special guest, Darvin Pierce, the Oregon Forward Program Coordinator at the Department of Administration Services, as they share stories about the growth and evolution of the Oregon Forward program. They'll dive into how the program has come into its own, providing meaningful jobs for Oregonians with disabilities and making a real difference across the state. Plus, they'll give a sneak peek of the upcoming Oregon Forward Showcase event.