Tune into this critical episode of our podcast as we dive deep into the issues plaguing the automotive glass industry due to third party administration viewed from the standpoint of an independent automotive glass repair/replacement shop, Quackt Glass.

Learn why the current system is failing independent automotive glass shops and how it unfairly benefits larger entities at the expense of smaller, local businesses. We discuss the significant challenges faced by these independents, including unfair practices in insurance claims and the overwhelming need for a unified voice to advocate for change.

In this episode, we emphasize the power of collaboration among independent shops. Discover actionable strategies for coming together to form a united front, ensuring that the voices of independent shops are heard loud and clear in the industry. By working collectively, independent automotive glass shops can shift the power dynamics, influence policy changes, and secure fair treatment in insurance claims.

Don't miss this engaging and informative discussion that not only sheds light on the current problems but also offers a path toward a more equitable future for all independent automotive glass professionals. Join us as we explore how unity can bring about the necessary changes to reshape the landscape of the automotive glass industry.

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Learn more about Quackt Glass and contact Patricia Smiley at:

Email: patricia.smiley@quacktglass.com

On LinkedIn: https://www.linkedin.com/in/patricia-smiley-mba-1656391a8/

On the web: https://www.quacktglass.com/

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This podcast is hosted by Gary Hart, Executive Director of the Independent Glass Association and founder/inventor of eDirectGlass. You can connect with Gary on LinkedIn (https://www.linkedin.com/in/garyhartaz/)

Shatterproof: The Auto Glass Journey for Independents is sponsored by eDirectGlass that is the world’s leading point-of-sale (POS) and Shop Management platform for the Automotive Glass and Aftermarket industries. They help your marketing, sales, service and technician teams work as one from anywhere — so you can keep your customers happy everywhere. https://www.edirectglass.com

This video series is also sponsored by GlassPartMatch which is a FREE to any automotive glass shop in the USA and Canada. GlassPartMatch provides VIN/License Plate to Part decoding, aftermarket pricing, labor hours, calibration information, supplier pricing, and a whole lot more. Get your FREE account at https://www.iga.org/gpm .

And a big thank you to the Independent Glass Association Industry Partner Auggie. AUGGIE is the industry’s most technologically advanced, timesaving, Mobile Forward-Facing Camera (FFC) solution for ADAS calibrations, making old legacy targets obsolete! Learn more at https://airprodiagnostics.com/auggie/

#autoglassrepair #autoglassreplacement #autoglass #autoglasssafety #autoglassdistribution #edirectglass #glasspartmatch #independentglassassociation

In this episode, host Gary Hart and guest host Glenn Fell of Wyndshyld Auto Glass dive into why the automotive glass industry no longer needs third-party administration of claims. The duo scrutinize the latest announcements by Driven Claims, especially those made to glassBytes/AGRR Magazine**, casting doubt on their promises of fairness to shops and comparing them to other TPAs like Safelite Solutions and Gerber while offering nothing new to the model. They provide counter points to the information Driven Claims is using to recruit shops and how it could be dangerous for independent automotive glass shops to provide intimate details of their business without exactly knowing how Driven Claims will actually work. Plus, hear about the Independent Glass Association's offer to Driven Claims to join a podcast for a discussion and their surprising turn down! Don't miss out on this in-depth conversation and share your comments below! #AutoGlass #AutoGlassRepair #AutoGlassReplacement #TPA #IndependentGlassShops #DrivenClaims #IGA #eDirectGlass #OpenClaimsProgram

**https://glassbytes.com/2024/06/new-tpa-on-the-block-major-auto-services-company-launches-new-venture/

In this enlightening episode, we delve into the cutting-edge realm of Advanced Driver Assistance Systems (ADAS) Calibration and Targeting with our special guest Josh McFarlin, from AirPro Diagnostics, an industry partner of the Independent Glass Association. We explore the future of ADAS calibration and targeting tools, focusing on how these technologies are transforming vehicle safety and service in the automotive glass repair and replacement industry. Our discussion highlights AirPro Diagnostics’ groundbreaking product, AUGGIE, which is setting new benchmarks in ADAS recalibration targeting. We'll uncover the technical intricacies of AUGGIE and how it simplifies the recalibration process, making it more accurate and accessible for auto glass professionals. Additionally, we’ll discuss the implications of ADAS technologies for the auto glass industry and the crucial role of accurate calibration in ensuring the effectiveness of these systems. Join us as we examine how innovations like AUGGIE are not just enhancing the capabilities of ADAS but are also shaping the future of automotive safety and repair. Whether you're a industry professional, or simply curious about the future of automotive technology, this episode will provide you with a comprehensive insight into the world of ADAS forward facing camera recalibration. Thank you for tuning in to Shatterproof: The Auto Glass Journey for Independents Podcast This podcast is hosted by Gary Hart, Executive Director of the Independent Glass Association and founder/inventor of eDirectGlass and 25 year automotive aftermarket veteran. You can connect with Gary on LinkedIn (https://www.linkedin.com/in/garyhartaz/) Shatterproof: The Auto Glass Journey for Independents is sponsored by @edirectglass (eDirectGlass). eDirectGlass is the world’s leading and pioneering point-of-sale (POS) and Shop Management platform for the Automotive Glass and Aftermarket industries. They help your marketing, sales, service and technician teams work as one from anywhere — so you can keep your customers happy everywhere. This video series is also sponsored by GlassPartMatch which is a FREE to any automotive glass shop in the USA and Canada. GlassPartMatch provides VIN/License Plate to Part decoding, aftermarket pricing, labor hours, calibration information, supplier pricing, and a whole lot more. Get your FREE account at https://www.iga.org/gpm . And a big thank you to the Independent Glass Association Industry Partner Auggie. AUGGIE is the industry’s most technologically advanced, timesaving, Mobile Forward-Facing Camera (FFC) solution for ADAS calibrations, making old legacy targets obsolete! Learn more at https://airprodiagnostics.com/auggie/

We delve deep into how innovative hub and spoke distribution models are set to revolutionize the auto glass supply chain and a whole lot more with Paul Anaya of Nielsen & Moller Auto Glass. __________________________________________________ Learn more about Nielsen & Moller Auto Glass and contact Paul Anaya at: Email: panaya@nmautoglass.com On LinkedIn: https://www.linkedin.com/in/paulanaya10/On the web: https://nmautoglass.com/ __________________________________________________

Why should you care about changes in the outdated auto glass industry supply chain? Here's why new ways of purchasing and distribution will be a game changer for auto glass shops: Enhanced Accessibility: The hub and spoke model simplifies logistics, making it easier for shops to receive supplies faster and more efficiently. Say goodbye to long wait times and hello to getting what you need, when you need it. Reduced Costs: By streamlining the distribution process, this model cuts down on overhead costs. Lower costs at the distribution level mean more competitive pricing for auto glass shops — savings that can be passed on to consumers. Improved Inventory Management: With central hubs maintaining larger inventories and spokes distributing them locally, shops can manage their inventory better and reduce the risk of stock-outs. Faster Service Delivery: The proximity of distribution spokes to auto glass shops means quicker order fulfillment, enabling shops to complete installations faster and increase customer satisfaction. Supporting Local Businesses: This model can empower local businesses by ensuring they have constant access to necessary supplies without the bottleneck of centralized distribution. 🔊 Don't miss out on this insightful discussion on why the hub and spoke model is not just the future, but the much-needed present for the auto glass industry. Perfect for auto glass shop owners looking to understand the benefits of shifting to this new model and how it can help them better serve their customers. __________________________________________________ This podcast is hosted by Gary Hart, Executive Director of the Independent Glass Association and founder/inventor of eDirectGlass. You can connect with Gary on LinkedIn (https://www.linkedin.com/in/garyhartaz/) Shatterproof: The Auto Glass Journey for Independents is sponsored by eDirectGlass. eDirectGlass is the world’s leading point-of-sale (POS) and Shop Management platform for the Automotive Glass and Aftermarket industries. They help your marketing, sales, service and technician teams work as one from anywhere — so you can keep your customers happy everywhere. www.edirectglass.com for a FREE 30-day Trial This video series is also sponsored by GlassPartMatch which is a FREE to any automotive glass shop in the USA and Canada. GlassPartMatch provides VIN/License Plate to Part decoding, aftermarket pricing, labor hours, calibration information, supplier pricing, and a whole lot more. Get your FREE account at https://www.iga.org/gpm . And a big thank you to the Independent Glass Association Industry Partner Auggie. AUGGIE is the industry’s most technologically advanced, timesaving, Mobile Forward-Facing Camera (FFC) solution for ADAS calibrations, making old legacy targets obsolete! Learn more at https://airprodiagnostics.com/auggie/ #autoglassrepair #autoglassreplacement #autoglass #autoglasssafety #autoglassdistribution #edirectglass #glasspartmatch #independentglassassociation

Shauna Davis from Kaizen Glass Solutions shares with us her vast industry knowledge as we delve into "The Importance of Auto Glass Technician Training and Certification" in the auto glass repair and replacement industry. Expert Insights: ✅ Shauna shares her extensive knowledge on the critical importance of proper training and certification for technicians. ✅ Safety First: Learn why expert installation matters for your safety and the integrity of your vehicle. ✅ Behind the Scenes: Get a closer look at what goes into becoming a certified auto glass technician. Shauna Davis has been in the auto glass industry for 21+ years of selling tools and working directly with auto glass shops around the world. From the receptionist desk at a Equalizer Tools to the marketing department, and department manager,. Shauna rose to become the company’s global sales director. Sign up for a training program today at https://www.kaizenglasssolutions.com/training-programs __________________________________________________ Join the Independent Glass Association today at: https://www.iga.org

Join the Auto Glass Safety Council today at: https://agsc.org/types-of-membership/ __________________________________________________ This podcast is hosted by Gary Hart, Executive Director of the Independent Glass Association and founder/inventor of eDirectGlass and 25 year automotive aftermarket veteran. You can connect with Gary on LinkedIn (https://www.linkedin.com/in/garyhartaz/) Shatterproof: The Auto Glass Journey for Independents is sponsored by eDirectGlass. eDirectGlass is the world’s leading and pioneering point-of-sale (POS) and Shop Management platform for the Automotive Glass and Aftermarket industries. They help your marketing, sales, service and technician teams work as one from anywhere — so you can keep your customers happy everywhere. This video series is also sponsored by GlassPartMatch which is a FREE to any automotive glass shop in the USA and Canada. GlassPartMatch provides VIN/License Plate to Part decoding, aftermarket pricing, labor hours, calibration information, supplier pricing, and a whole lot more. Get your FREE account at https://www.iga.org/gpm . And a big thank you to the Independent Glass Association Industry Partner Auggie. AUGGIE is the industry’s most technologically advanced, timesaving, Mobile Forward-Facing Camera (FFC) solution for ADAS calibrations, making old legacy targets obsolete! Learn more at https://airprodiagnostics.com/auggie/

🔊 Dive into the latest episode of our podcast where we unravel the secrets behind climbing the ranks on Google searches for automotive glass shops! 🌟 👉 Why are customer reviews a game-changer for your SEO? We've got the inside scoop on how reviews not only elevate your Google ranking but also shine a spotlight on your business in the competitive Google 3 Pack. 🔗 Discover the art of backlinking and how it serves as the backbone of your online presence, steering potential customers right to your doorstep. 🔒 Plus, we're unlocking the strategies to secure your Google listing. Safeguard your online brand and ensure that your automotive glass shop stands out in the digital landscape. 🚀 Ready to boost your SEO and protect your brand? Tune in now to learn how mastering these elements can drive your business to the top of Google searches. __________________________________________________ This podcast is hosted by Gary Hart, Executive Director of the Independent Glass Association and founder/inventor of eDirectGlass and 25 year automotive aftermarket veteran. You can connect with Gary on LinkedIn (https://www.linkedin.com/in/garyhartaz/) Shatterproof: The Auto Glass Journey for Independents is sponsored by @edirectglass (eDirectGlass). eDirectGlass is the world’s leading and pioneering point-of-sale (POS) and Shop Management platform for the Automotive Glass and Aftermarket industries. They help your marketing, sales, service and technician teams work as one from anywhere — so you can keep your customers happy everywhere. This video series is also sponsored by GlassPartMatch which is a FREE to any automotive glass shop in the USA and Canada. GlassPartMatch provides VIN/License Plate to Part decoding, aftermarket pricing, labor hours, calibration information, supplier pricing, and a whole lot more. Get your FREE account at https://www.iga.org/gpm . And a big thank you to the Independent Glass Association Industry Partner Auggie. AUGGIE is the industry’s most technologically advanced, timesaving, Mobile Forward-Facing Camera (FFC) solution for ADAS calibrations, making old legacy targets obsolete! Learn more at https://airprodiagnostics.com/auggie/ #AutomotiveGlassSEO #Google3Pack #Backlinking #OnlineBrandProtection #CustomerReviews #SEOStrategies #DigitalMarketing #PodcastEpisode

In this educational episode, we dive deep into the future of automotive glass adhesives with the pioneers at SIKA. Discover the innovative SIKA Ultimate, a game-changer in the world of adhesive technology that's setting new standards for efficiency and reliability. 🛠️💡

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💻🔗

Contact Mark OBrion: obrion.mark@us.sika.com

Contact Mike Rea: rea.mike@us.sika.com

SIKA USA Aftermarket:

https://usa.sika.com/en/industry/automotive-commercialvehicleaftermarket/automotive-aftermarket.html

Find your SIKA Sales Rep:

https://usa.sika.com/en/industry/resource-center/find-sales-representative.html

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Why Primerless? Find out why the move to primerless adhesive is revolutionizing the auto glass industry, offering quicker drive-away times and seamless integration with ADAS recalibration processes. A leap forward for professionals and safety alike! 🏎️💨🔧

Beyond the Bond: SIKA isn't just about cutting-edge products; it's about the personalized attention and support they provide to auto glass shops across the globe. Learn how SIKA's commitment to quality and innovation is shaping the future, today. 🌎❤️

What's Next? We also peek into what the horizon holds for adhesive technologies. With insights direct from SIKA experts, get ready to be enthralled by what the future brings in automotive adhesion. 🌟🛣️

Tune in now to not just hear about the advancements in automotive glass adhesives, but to be inspired by the innovation and dedication SIKA brings to the table. Whether you're in the industry, an automotive glass technician, or just curious about the future of automotive glass and adhesive technologies, this episode is for you!

🎧 Listen, learn, and be amazed. The future is here, and it's incredibly adhesive.

⏱️ TIMESTAMPS ⏱️

[00:00] - Episode Sponsors

[02:39] - Introductions of Mark OBrion and Mike Rea 🧑‍🤝‍🧑

[03:46] - Mark OBrion Background 🙋‍♂️

[09:09] - Mike Rea Background 🙋‍♂️

[11:06] - Auto Glass Adhesive technology background 🕰️

[16:45] - The genesis of SIKA Ultimate - a star is born! 🌟

[20:38] - The birth of SIKA Ultimate - the gradual curve 🍼

[23:40] - Is SIKA Ultimate constantly being reformulated? 🪣

[25:30] - Key benefits of SIKA Ultimate 🗝️

[29:58] - Calibration and SIKA Ultimate - the SDAT champion 🏆

[34:50] - SIKA Ultimate testing - the crash test 💥

[37:48] - Adhesive....it's a personal thing 🤷‍♂️

[39:24] - Change is always the barrier - there is always a better way 🌈

[40:04] - Glass Prep - contamination is the enemy ☠️

[43:25] - Vehicle Manufacturing and Move Time - why can this move right away? 🤔

[47:22] - Contamination ... yup we take it up again because it is important to remove 🧼

[48:37] - The SIKA Ultimate bond ... it's science 🔬

[52:30] - SIKA Ultimate - it has superior gunability 🔫

[54:30] - Invitation to tour the SIKA lab in Detroit 💌

[55:31] - SIKA Training and Education - from A to Z 🧾

[01:01:19] - Common mistakes using SIKA Ultimate 🤦

[01:02:22] - The SIKA support & education footprint - they've got you covered, it's personal 🗺️

[01:11:17] - What is the next big auto glass adhesive? ⏭️

[01:20:07] - It doesn't hurt to see the advantages of SIKA Ultimate - reach out now 📞

[01:22:30] - The cost has built-in savings! 💰

[01:23:40] - Wrapping it all up 🎁

#AutomotiveGlass #Innovation #sika #ADASRecalibration #primerless #AutoIndustry #eDirectGlass #autoglassreplacement #autoglassrepair