• Shifting Dynamics: Navigating Renewals and Expansions in Customer Success

  • 2023/05/25
  • 再生時間: 7 分
  • ポッドキャスト

Shifting Dynamics: Navigating Renewals and Expansions in Customer Success

  • サマリー

  • In this episode, we delve into a thought-provoking discussion ignited by Kevin Chiu, COO and Co-founder of Catalyst Software, on the changing landscape of customer success and sales departments, particularly as they handle renewals and expansions. As Chiu advocates for a more strategic, sales-like approach, our team examines his points, offering in-depth analysis, insights, and alternative perspectives.

    Chiu's Linkedin Post

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あらすじ・解説

In this episode, we delve into a thought-provoking discussion ignited by Kevin Chiu, COO and Co-founder of Catalyst Software, on the changing landscape of customer success and sales departments, particularly as they handle renewals and expansions. As Chiu advocates for a more strategic, sales-like approach, our team examines his points, offering in-depth analysis, insights, and alternative perspectives.

Chiu's Linkedin Post

Shifting Dynamics: Navigating Renewals and Expansions in Customer Successに寄せられたリスナーの声

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