『SimpleBiz360™ Podcast』のカバーアート

SimpleBiz360™ Podcast

SimpleBiz360™ Podcast

著者： Jeffrey Mason
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The SimpleBiz360™ Podcast focuses on inspiring continuous improvement. Our content features "One Minute One Question" shorts, interviews, and monologues designed to ignite contemplation, and action.

© 2025 SimpleBiz360 アート マネジメント・リーダーシップ リーダーシップ 文学史・文学批評 経済学
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  • Is your company recognizing the gold nuggets found in customer complaints? OMOQ #77

    Is your company recognizing the gold nuggets found in customer complaints? OMOQ #77
    2025/07/15

    Customer complaints can set up course corrections for companies that are going off road! The keys to getting back on track are 1) listening to the customer (not just hearing), 2) being humble enough to accept the criticism, 3) and being smart enough to fix the problems! In many cases, the complaints have a common thread that make the course correction that much easier to recognize.

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  • What tools does your company use to help customers sell silently? OMOQ #76

    What tools does your company use to help customers sell silently? OMOQ #76
    2025/07/11

    The appetite for “DIY” products and services has never been higher. What does your company do to cater to this modern mindset? Assuming no salesperson will aid potential customers, what information are you providing to assist informed decisions? Do you deploy tools of Silent Selling?

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  • How can companies create more AHA moments for customers? OMOQ #75

    How can companies create more AHA moments for customers? OMOQ #75
    2025/07/08

    Are you in need of some additional ‘WOW” factors in your business presentations to customers? One of the coolest ways to do this is to search your facts, features, and benefits vault for things you have never communicated to customers. Once discovered, tell and sell your customers in ways that create more compelling “AHA” moments.

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