• Smoke Break - Store Managers

  • 著者: Mike Hernandez
  • ポッドキャスト

Smoke Break - Store Managers

著者: Mike Hernandez
  • サマリー

  • "Smoke Break" is a weekly micro-podcast that delivers essential management strategies for convenience store managers in just 5-10 minutes. Join host Mike as he shares actionable insights on inventory control, staff management, profitability, and operational excellence. Each episode tackles real-world challenges faced by c-store managers, providing practical solutions you can implement immediately to improve store performance and advance your career. Perfect for busy managers who want to stay ahead in the convenience store industry while maximizing their break time.
    © 2024 Smoke Break
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あらすじ・解説

"Smoke Break" is a weekly micro-podcast that delivers essential management strategies for convenience store managers in just 5-10 minutes. Join host Mike as he shares actionable insights on inventory control, staff management, profitability, and operational excellence. Each episode tackles real-world challenges faced by c-store managers, providing practical solutions you can implement immediately to improve store performance and advance your career. Perfect for busy managers who want to stay ahead in the convenience store industry while maximizing their break time.
© 2024 Smoke Break
エピソード
  • Episode 17 - Temperature Control: The Hot and Cold of Food Safety
    2025/04/27

    Smoke Break - Episode 17: Temperature Control: The Hot and Cold of Food Safety

    Episode Duration: 8 minutes

    Join host Mike Hernandez as he breaks down essential temperature control practices that protect your customers and business. Learn how to implement effective monitoring systems that prevent foodborne illness risks while maintaining compliance.

    Episode Overview

    Master critical temperature management:

    • Temperature zone requirements
    • Equipment monitoring protocols
    • Food product verification
    • Emergency situation handling
    • Documentation systems

    Temperature Zone Management

    Learn to implement:

    • Cold food (41°F or below) monitoring
    • Hot food (135°F or above) verification
    • Danger zone awareness
    • Time-temperature principles
    • Product safety standards

    Equipment Monitoring

    Develop approaches for:

    • Cooler temperature verification
    • Freezer temperature checks
    • Independent thermometer usage
    • Built-in gauge validation
    • Multiple daily verification

    Product Temperature Verification

    Master techniques for:

    • Probe thermometer usage
    • Ready-to-eat food checking
    • Hot food hourly monitoring
    • Proper sanitization between readings
    • Temperature trend tracking

    Emergency Protocols

    Create systems for:

    • Power outage response
    • Time tracking procedures
    • Temperature maintenance monitoring
    • Product disposal guidelines
    • Alternative storage options

    Store Manager Action Item

    This week's temperature control task:

    1. Create comprehensive temperature check schedule
    2. Assign responsibility for each check
    3. Implement verification documentation
    4. Establish corrective action protocols
    5. Begin implementation immediately

    Resources Mentioned

    • Visit cstorethrive.com for additional food safety resources

    Next Episode Preview

    Coming up: Facility maintenance and sanitation strategies.

    "Smoke Break" delivers weekly insights for convenience store managers in bite-sized, actionable episodes under 10 minutes.

    #ConvenienceStore #FoodSafety #TemperatureControl #RetailManagement #FoodSafety #ComplianceManagement

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    3 分
  • Episode 16: Food Safety Basics: Getting Handling and Storage Right
    2025/04/18

    Smoke Break - Episode 16: Food Safety Basics: Getting Handling and Storage Right

    Episode Duration: 8 minutes

    Join host Mike Hernandez as he breaks down essential food safety practices that protect your customers and business. Learn how to implement proper handling and storage procedures that form the foundation of your store's food safety system.

    Episode Overview

    Master critical food safety fundamentals:

    • Handwashing protocols
    • Glove usage procedures
    • Storage organization principles
    • Product rotation systems
    • Delivery inspection techniques

    Handwashing Implementation

    Learn to establish:

    • Proper handwashing procedures
    • 20-second washing standards
    • Clear signage requirements
    • Compliance monitoring
    • Staff training techniques

    Glove Usage Protocols

    Develop approaches for:

    • Appropriate glove changing
    • Cross-contamination prevention
    • Task-specific glove requirements
    • Staff compliance monitoring
    • Proper disposal procedures

    Storage Organization

    Master techniques for:

    • "Raw below ready-to-eat" implementation
    • Shelf organization strategies
    • Cooler management systems
    • Freezer arrangement
    • Contamination prevention

    Inventory Rotation

    Create systems for:

    • First In, First Out (FIFO) implementation
    • Date labeling protocols
    • Shift rotation responsibilities
    • Expiration monitoring
    • Staff accountability

    Store Manager Action Item

    This week's food safety task:

    1. Conduct comprehensive storage audit
    2. Verify proper product placement
    3. Check date labeling compliance
    4. Ensure FIFO implementation
    5. Address any identified issues

    Resources Mentioned

    • Visit cstorethrive.com for additional food safety resources

    Next Episode Preview

    Coming up: Temperature control and cross-contamination prevention strategies.

    "Smoke Break" delivers weekly insights for convenience store managers in bite-sized, actionable episodes under 10 minutes.

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    4 分
  • Episode 15 - Consumer Protection: Keeping Customers Safe and Satisfied
    2025/04/12

    Smoke Break - Episode 15: Consumer Protection: Keeping Customers Safe and Satisfied

    Episode Duration: 8 minutes

    Join host Mike Hernandez as he shares essential consumer protection strategies that build customer trust while keeping your store compliant with regulations. Learn how to implement practices that protect both your customers and your business reputation.

    Episode Overview

    Master critical consumer protection areas:

    • Pricing accuracy protocols
    • Product dating management
    • Labeling requirements
    • Customer data protection
    • Refund policy implementation

    Pricing Accuracy Systems

    Learn to implement:

    • Regular price auditing processes
    • Shelf tag verification procedures
    • Register price synchronization
    • Immediate correction protocols
    • Compliance documentation

    Product Quality Management

    Develop approaches for:

    • Expiration date monitoring
    • Daily product freshness checks
    • Near-date product handling
    • Removal procedures
    • Inventory rotation systems

    Labeling and Information

    Master techniques for:

    • Proper bulk item labeling
    • Allergen information compliance
    • Ingredient disclosure requirements
    • Repackaged product documentation
    • Information accuracy verification

    Customer Rights Protection

    Create systems for:

    • Data privacy safeguards
    • Clear refund policies
    • Consistent policy application
    • Customer information security
    • Complaint resolution procedures

    Store Manager Action Item

    This week's consumer protection task:

    1. Conduct comprehensive price audit
    2. Verify shelf tag accuracy
    3. Check posted policy visibility
    4. Update outdated information
    5. Document compliance verification

    Resources Mentioned

    • Visit cstorethrive.com for additional consumer protection resources

    Series Conclusion

    This concludes our compliance series covering health and safety, alcohol and tobacco compliance, environmental regulations, labor laws, and consumer protection.

    "Smoke Break" delivers weekly insights for convenience store managers in bite-sized, actionable episodes under 10 minutes.

    #ConvenienceStore #ConsumerProtection #RetailCompliance #PricingAccuracy #CustomerTrust #RetailManagement

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    4 分

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