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In this episode we are excited to have a discussion with Kim Warma, the President of Pro-ACT, Inc. Pro-ACT is a widely used crisis management curriculum that is implemented in various settings, from schools, to hospitals, to group homes/residential facilities, and many more. Dan and Mike have experience utilizing the Pro-ACT curriculum, with Dan training the principals for over 10 years for multiple ABA companies, and can both personally vouch for its value with increasing safety and improving company culture.

Under continuous development since 1975, Pro-ACT has evolved over the past 50 years concurrent with the focus on increasing Civil Rights for all marginalized communities to become the pinnacle training for crisis management, focusing on maintaining dignity and respect for the people that we serve.

Mike and Dan discuss with Kim how we can all work to manage challenging behaviors safely while respecting the people that we serve. Kim poses the question repeatedly, 'Whose needs are we meeting?,' highlighting how we often lose sight of the client needs, in favor of staff needs, when they become aggressive or uncooperative.

Sit back, relax, and enjoy this unique brew safely. When you're done please visit www.proacttraining.com to check out their services and curriculum.