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サマリー
あらすじ・解説
John welcomes Steve DiFillippo, one of the most respected leaders in the restaurant industry, owner of the popular Davio’s restaurant group, headquartered in Boston with locations around the country. Steve shares thoughts on leading his company through the current pandemic, the most challenging time ever for the industry. The conversation also centers around motivating and supporting his staff while delivering the finest service possible to the customers, hallmarks of Steve’s leadership model. DiFillippo is the author of “It’s All About the Guest: Exceeding Expectations in Business and in Life, The Davio’s Way.”