Leadership is a dynamic practice, as shown by Rachael Cook, CEO of Inclusee. In a podcast with Tanya O'Shea from IMPACT Community Services, Rachael shared insights on leadership, remote work challenges, and the importance of connection.

Rachael sees leadership as a daily effort requiring constant reflection. She spends the final minutes of each day reviewing her performance and considering improvements. This focus on continuous improvement drives her work at Inclusee, which aims to reduce loneliness among older Australians through digital technology. Tanya also views leadership as a daily practice, similar to building a muscle.

Rachael was recently named Leadership HQ's Leader of the Year, reflecting her long journey and dedication. Inclusee's mission is to use digital connections to combat isolation and loneliness. Rachael makes technology user-friendly for older Australians, ensuring they can connect without feeling overwhelmed.

Rachael supports remote work for its benefits in attracting a diverse workforce and enhancing innovation. She has led efforts to define and integrate organisational values, ensuring every team member understands and upholds them.

Continuous learning is key to Rachael's approach. She schedules learning opportunities into her week, setting an example for her team. Rachael also values authenticity, encouraging a supportive environment where team members share ideas and expertise. This builds trust and drives innovation.

Rachael has fostered a culture of inclusivity at Inclusee, reflecting in the organisation's diverse and neurodiverse workforce. This diversity enhances their ability to connect with the community. She advocates for virtual volunteering to remove barriers and broaden participation.

Rachael advises overcoming fear and taking risks. This mindset has been crucial to her success, helping her lead Inclusee effectively. She also promotes creativity and innovation, encouraging her team to think differently and develop unique solutions.

In summary, Rachael Cook’s leadership approach offers a valuable blueprint for impactful leadership, emphasising technology, support, and innovation.

Thank you for listening to this episode of "Stronger Together" We hope you enjoyed the conversation and gained valuable insights.

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