⁠Access This Episode Transcript In this episode, Beth and Jane discuss the need for trauma-informed care in libraries, not just for patrons but also for staff. They interview Linde Furman, Branch Manager at Pima County Public Library’s Juan Valdez Main Library, about strategies being used in her library to create and sustain a culture of care, reduce the trauma experienced by staff, and effectively respond when staff experience a traumatic workplace incident. Linde discusses the work happening in her library as well as lessons learned that can inform other libraries wanting to improve trauma-informed care and support for staff.

Resources: ⁠PCPL Trauma Informed Care Team Timeline of Efforts

Access This Episode Transcript

This episode centers around library worker experiences of burnout, and organizational and workplace factors that often contribute to that burnout. Beth and Jane interview consultant and researcher, Kaetrena Davis Kendrick, about her research on low morale experiences in libraries and discuss strategies staff and managers can use to increase the wellness of everyone working in the library.

Kaetrena's Website: https://renewalslis.com/about/

Access This Episode Transcript

Beth and Jane discuss violence and aggressive behavior happening in libraries and how these behaviors are impacting staff. They also interview Kristy Gardenour about safety and security in libraries. Kristy provides helpful information about security officers and their training, and makes recommendations for ways libraries utilizing security guards can improve their overall fit for the library environment. She also discusses additional strategies with Beth and Jane for increasing library safety.