Jen Stave, Launch Director at the Digital, Data, Design Institute at Harvard Business School , joins the AI lab to share expert insight into the most common mistakes in AI transformation, and practical steps for how to avoid them.

• What is The Digital Data Design Institute at Harvard Business School, and what are their goals

• Why companies need to rethink their operating model to harness AI tools 

• How to measure the ROI of a major AI transformation

• How AI is disrupting data science 

• The role leadership plays in shepherding AI innovation in an organization

Jen is an AI expert, specifically in the landscape of business, and launch director at Digital, Data, and Design Institute at Harvard. 

The Digital, Data, and Design Institute is an environment motivating cutting-edge faculty research. They include 12 labs, each designed to explore and solve problems that our world faces today. The Institute also works with leading companies to adapt and secure AI and emerging technologies to transform their organizations. 

→Connect with Jen on LinkedIn: linkedin.com/in/jen-stave

→ ⁠Learn more about Digital, Data, Design Institute at Harvard: https://d3.harvard.edu/

Alex Lehman, Vice President at Sapphire Ventures, joins the AI lab to discuss insight into the investment world after the recent generative AI boom and how businesses can use generative AI in their products. 

We dive into:

• The migration to a talent-based consumer market from a name brand consumer market

  Should companies stay on the sidelines or start experimenting with AI?

• The concern of data privacy and AI 

• Navigating AI-usage with your employees 

Alex is an AI Investment expert, Board Advisor at Women in Sports Tech, and Investor at Sapphire Ventures. 

At Sapphire Ventures, Alex focuses on enterprise infrastructure, data and analytics, and security. Sapphire contributes specialization, experience, and network to help teams navigate their companies journey to build a successful expansion stage to initial public offering. 

Alex is a Board Advisor for the non-profit, Women in Sports Tech, which provides growth and funding opportunities for young women working to pursue careers in sports and technology. 

→ ⁠Connect with Alex on LinkedIn: linkedin.com/in/alex-lehman-a0252975

→ ⁠Learn more about Sapphire Ventures: https://sapphireventures.com/

→ ⁠Learn more about Women in Sports Tech: https://www.womeninsportstech.org/

Rohan Sampath, Co-founder at Copilot, joins The AI Lab to discuss how executives can better understand and leverage VOC (Voice of the Customer) using AI.

We also dive into:

• Will AI startups become incumbents worst nightmare?
• The future of AI-powered sales
• How understanding customer sentiment with AI can supercharge your go-to-market
• How Copilot is helping companies dissect customer conversations in 60 seconds
• The evolution of conversational intelligence and LLMs (Large Language Models)

Rohan is an AI expert, advisor, podcast host, and co-founder of Copilot.

Copilot helps companies deeply understand the voice of their customer. Their tool records and transcribes customer conversations, use GPT-4 to extract topics, themes and insights that are tailored to your sales process and methodology (MEDDIC/BANT, etc.), and fill out your CRM with a summary of those insights.

Rohan is host of the AI Tech Sales Podcast. Every week, he interviews CEOs, Sales Leaders, and AI experts on how they think AI will change revenue organizations and the customer buying journey.

→ ⁠Connect with Rohan on LinkedIn: https://www.linkedin.com/in/rohansampath/

→ ⁠Learn more about Copilot: https://www.copilotup.com/

→ ⁠Listen to the AI Tech Sales Podcast: https://ai-tech-sales-podcast.simplecast.com/