In this Moving Beyond being Good Podcast interview, host Gary Ryan and AI expert Dave King explore the rapid evolution of artificial intelligence, its impact on organisations, and the ethical considerations surrounding its use. They discuss the uneven distribution of AI knowledge, the integration of AI in sales processes, and the potential for AI to enhance customer service. The conversation also touches on the energy consumption of AI technologies, the concept of the singularity, and the implications of AI on creativity and learning. In this conversation, the speakers explore the transformative potential of AI, particularly large language models, in personal insights, organizational data management, and customer engagement. They discuss the importance of context in AI interactions, the creation of dynamic customer personas, and the role of AI agents in enhancing task management. The conversation also highlights the opportunities for small to medium enterprises to leverage AI for competitive advantage and the significance of understanding daily workflows to improve productivity. The unpredictability of AI development and the necessity for human-AI collaboration are emphasized throughout the discussion.

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