The Art of Adjusting® Podcast

著者： William Auten & Chantal Roberts
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  • Dive deep into the world of insurance claims with our podcast, newly rebranded as "The Art of Adjusting®"—a title echoing the revered book of the same name. This revamped podcast is not just a beacon for professionals navigating the adjuster landscape but also a wealth of insights for those curious about the intricacies of the industry.

    We're thrilled to announce that Bill Auten, owner of Auten Claims Management, will now share the mic with a stellar co-host, Chantal Roberts. Chantal isn’t just the brilliant mind behind the book 'The Art of Adjusting®'; she's also the powerhouse owner of CMR Consulting. Together, this dynamic pair will decode the complexities of various claims, from property and auto to liability and workers’ compensation, providing unmatched expertise and invaluable insights for our listeners.

    In our recent episodes, we've explored a range of riveting topics, offering a deep dive into the technicalities of claims, showcasing transformational journeys within the industry, and illuminating the art and science of policy decoding and investigation. Special guests, including industry veterans like Steve Frattare, have graced our platform to share their extensive knowledge and experience, shedding light on a multitude of areas within the claims adjusting world.

    Subscribe to “The Art of Adjusting®” to keep abreast of the evolving landscape of insurance claims. Share our treasure trove of episodes with colleagues, friends, and anyone with an appetite for understanding the captivating, multifaceted world of claims adjusting.

    For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services:

    Visit: Auten Claims Management

    To explore more about Chantal Roberts and her contributions to the industry, visit:

    Visit: CMR Consulting

    Promotions:

    • Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
    • The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.
    © 2024 The Art of Adjusting® Podcast
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  • Episode #51 - What We Love About Being a Claims Adjuster

    Episode #51 - What We Love About Being a Claims Adjuster
    2024/09/26

    Send us a text

    In this episode, Chantal and William share their personal journeys into the world of claims adjusting, offering insight into what fuels their passion for the profession. They explore the fulfilling aspects of the job, memorable cases that have left a lasting impact, and the unique challenges that come with navigating difficult situations. From stories of overcoming obstacles to advice for future adjusters, this episode provides a heartfelt look at the rewards of a career in adjusting, along with a glimpse into the future of the industry. Whether you're an experienced adjuster or considering entering the field, this episode will inspire and inform.

    For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.

    To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.

    Promotions:

    • Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
    • The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.
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    53 分
  • Episode #50 - Multi-Line Adjusting: Tackling Property, Liability, and Everything in Between

    Episode #50 - Multi-Line Adjusting: Tackling Property, Liability, and Everything in Between
    2024/09/12

    Send us a text

    Join hosts Chantal Roberts and William Auten as they celebrate the 50th episode of The Art of Adjusting® podcast with an in-depth discussion on the world of multi-line adjusting. They break down the benefits of holding a general adjuster’s license and the flexibility it brings, while also exploring the unique challenges of handling both property and liability claims. Chantal and William share their insights on the investigative nature of liability work, the realities faced by independent adjusters, and the importance of mentorship and continuous learning. Additionally, the episode highlights the unique experiences of female adjusters and dives into the complexities of determining claim values. Whether you're new to the industry or a seasoned professional, this episode is packed with practical advice and expert knowledge.

    Looking for work as an IA? Join our roster!

    For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.

    To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.

    Promotions:

    • Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
    • The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.
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    1 時間 2 分
  • Episode #49 - From Army Investigator to Insurance Expert: Insights from Barry Zalma

    Episode #49 - From Army Investigator to Insurance Expert: Insights from Barry Zalma
    2024/08/29

    Send us a text

    In this episode, Chantal Roberts and William Auten welcome Barry Zalma, a seasoned insurance industry professional with over 56 years of experience. The trio discusses the changing role of insurance adjusters, their relationship with policyholders, and the current challenges faced by the industry.


    Barry shares his journey from a military investigator to a trainee adjuster and recounts significant cases that shaped his career. Barry focuses on the critical importance of effective and fair claims handling for the profitability of insurance companies and the detrimental impact of poor handling practices. The team also grapple insurance fraud, the adversarial nature of the legal system, and the challenges posed by public adjusters.

    Barry Zalma publishes daily blogs and a TON of informative content. Check him out here:

    https://zalma.com/

    https://substack.com/@barryzalma

    https://www.linkedin.com/in/barry-zalma-esq-cfe-a6b5257/

    https://zalma.com/blog/

    https://www.youtube.com/@barryzalma2886

    For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services, visit Auten Claims Management.

    To explore more about Chantal Roberts and her contributions to the industry, visit CMR Consulting.

    Promotions:

    • Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
    • The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.
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    56 分

あらすじ・解説

Dive deep into the world of insurance claims with our podcast, newly rebranded as "The Art of Adjusting®"—a title echoing the revered book of the same name. This revamped podcast is not just a beacon for professionals navigating the adjuster landscape but also a wealth of insights for those curious about the intricacies of the industry.

We're thrilled to announce that Bill Auten, owner of Auten Claims Management, will now share the mic with a stellar co-host, Chantal Roberts. Chantal isn’t just the brilliant mind behind the book 'The Art of Adjusting®'; she's also the powerhouse owner of CMR Consulting. Together, this dynamic pair will decode the complexities of various claims, from property and auto to liability and workers’ compensation, providing unmatched expertise and invaluable insights for our listeners.

In our recent episodes, we've explored a range of riveting topics, offering a deep dive into the technicalities of claims, showcasing transformational journeys within the industry, and illuminating the art and science of policy decoding and investigation. Special guests, including industry veterans like Steve Frattare, have graced our platform to share their extensive knowledge and experience, shedding light on a multitude of areas within the claims adjusting world.

Subscribe to “The Art of Adjusting®” to keep abreast of the evolving landscape of insurance claims. Share our treasure trove of episodes with colleagues, friends, and anyone with an appetite for understanding the captivating, multifaceted world of claims adjusting.

For more insights, you might consider a career in liability adjusting or if you're searching for reliable adjusting services:

Visit: Auten Claims Management

To explore more about Chantal Roberts and her contributions to the industry, visit:

Visit: CMR Consulting

Promotions:

  • Once Upon a Claim: Explore the magical world of claims adjusting through fairy tales. Get your copy now.
  • The Art of Adjusting®: Master the art of claims adjusting with practical insights and expert advice. Purchase here.
© 2024 The Art of Adjusting® Podcast
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