In this episode of The Mentor Collective, host Christopher Matthews chats with Katie Sutton, a senior manager at Salesforce. They discuss Katie's career journey, her leadership style, and the importance of mentorship.

Katie shares how her experiences, especially at Direct Line Group, shaped her career. A key moment for her was an emotional customer call with an elderly woman, which taught her the value of empathy in customer service—an insight she applies in her leadership.

The conversation highlights the importance of building strong relationships and emotional connections at work, which can enhance career growth and fulfilment. Katie expresses her core values: balance, family, loyalty, and well-being, guiding her interactions and helping create a supportive work environment.

Katie credits much of her success to mentors, particularly women in leadership. She values authenticity, expertise, approachability, and the ability to inspire joy. Her experience reinforces that effective leadership prioritises team members' well-being and personal development.

Achieving career goals involves nurturing emotional connections. Katie’s journey shows how empathy and positive relationships are essential for both personal and professional success.

This episode offers valuable insights for anyone interested in personal growth, leadership, and mentorship.

In this episode, Chris talks with Hannah Kromminga, CEO of GIFTD, as she shares her remarkable career journey. From her beginnings in the arts and her decision to pursue a business degree, Hannah reflects on pivotal moments, including her adventurous gap year in China and her entry into the world of startups. With a focus on authenticity and personal fulfilment, she discusses how she transitioned from traditional employment to entrepreneurship, emphasising the importance of creating something meaningful while navigating the challenges of building her company in the sustainable fashion space.

Hannah also delves into her insights on leadership, persistence, and the role of a supportive network in achieving success. She candidly addresses the pressures of ambition and societal expectations while advocating for individuals to pursue their passions without looking back. Tune in to explore Hannah's rich experiences and the wisdom she has gained along her entrepreneurial journey.

In this episode of the Mentor Collective podcast, host Christopher Matthews sits down with Heather Black, a pioneer in leveraging technology to amplify social enterprises.

Heather shares her journey to running a successful social enterprise, Supermums, that aids women in accelerating their careers within the Salesforce ecosystem. The conversation touches on her early realisation of the power of blending business acumen with social missions, her experience navigating the complexities of social enterprise structures, and her achievements in scaling social impacts through technological integration.

The conversation emphasises the significant role social enterprises play in marrying profit-driven models with social impact, using Heather Black's career journey and the formation of Supermums as a case study. It highlights the crucial role of technology, specifically the adoption of Salesforce, in amplifying the reach and efficiency of social enterprises.

By illustrating both the benefits and challenges of leveraging technology for community betterment, Heather shows us a balanced view. Furthermore, it offers practical advice to aspiring social entrepreneurs on the importance of technology, investment, clear social objectives, and open communication for fostering sustainable growth and achieving long-lasting social impact.