In this episode of The Product Podcast, we chat with Mario Queiroz, VP of Product at Hinge Health and former VP at Google, where he co-invented the Google Chromecast.

Mario takes us on a captivating journey through his diverse career, from building revolutionary hardware products at Google to transforming healthcare with digital physical therapy at Hinge Health. He opens up about the challenges of moving from software to hardware, the complexities of scaling a global product, and the role of AI in personalizing healthcare solutions.

In this episode, Mario dives into the development of Google Chromecast, how Hinge Health is redefining healthcare with AI, and the importance of combining product management expertise with domain knowledge. He also shares his experience in leading cross-functional teams to drive innovation in both the tech and healthcare industries.

CONTENT
(00:25) 🌎 From Brazil to the US: Mario’s Journey to Stanford and HP
(03:10) 📡 Building Chromecast: Lessons in Hardware and Software
(05:38) 🎮 Innovating at Google: Revolutionizing Streaming with Chromecast
(16:22) 💡 Leading at Hinge Health: Digital Solutions for Chronic Pain
(21:04) ⚕️ Aligning Product Success with Health Outcomes
(24:36) 🤖 Leveraging AI for Personalized Healthcare
(36:37) 🚀 Navigating Regulatory Challenges and Scaling in Healthcare

KEY TAKEAWAYS👇:

• Hardware Meets Software: Mario shares the groundbreaking journey behind Google Chromecast and how integrating software into hardware can create game-changing products.
• AI in Healthcare: Learn how AI is reshaping healthcare through personalized treatment at Hinge Health, blending technology with human care for better outcomes.
• Cross-Industry Expertise: Mario reflects on navigating product management in multiple industries, emphasizing the importance of blending product expertise with deep domain knowledge.
• Building Cross-Functional Teams: Insights into how Mario led cross-functional teams to drive innovation, focusing on both business needs and user experiences.

SOCIAL LINKS:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Mario Queiroz

In this episode of The Product Podcast, we sit down with Vinod Suresh, US Chief Product Officer at GoDaddy, to dive deep into his journey from moving across 13 schools as a child to leading major product teams at GoDaddy. Vinod shares his passion for lifelong learning, explaining how this constant evolution has shaped his leadership approach, enabling him to embrace and drive change effectively in a fast-paced environment.

Vinod discusses GoDaddy’s Entrepreneur's Wheel, which covers identity, presence, and commerce, and how it helps small businesses and entrepreneurs build their digital presence. He explains how the company ensures its products work seamlessly together to create a fully connected ecosystem, providing customers with the tools they need to succeed.

In this episode, Vinod also breaks down his unique approach to time management and prioritization—skills that have allowed him to successfully lead a large, dynamic team while maintaining a strong personal and professional balance.

CONTENT
(00:00) 🎒 Vinod’s Journey: From 13 Schools to Leading GoDaddy’s Product Team
(07:25) 📚 Lifelong Learning: How Continuous Education Fuels Success
(18:51) 🌐 The GoDaddy Ecosystem: Building for Entrepreneurs Around the World
(24:14) 🛠️ Structuring a Product Team for Maximum Impact
(32:54) 🌍 Expanding Beyond Domains: GoDaddy’s End-to-End Entrepreneur Support
(44:09) 🔗 Creating a Connected Product Experience at GoDaddy

KEY TAKEAWAYS👇:
1. Embracing Change: Vinod’s ability to adapt quickly has become his strength, helping him lead GoDaddy’s transformation into a product-driven ecosystem for entrepreneurs.
2. Lifelong Learning: His belief in continuous education keeps him ahead of industry trends and better prepared for future challenges.
3. Process Efficiency: Vinod dives into how he has built efficient, self-sustaining processes at GoDaddy to streamline operations, from weekly reviews to monthly business evaluations, allowing his team to focus on innovation.
4. Structuring Product Teams: Vinod wraps up by discussing how his product teams are structured to focus on customer outcomes, rotating across products and leveraging AI for a connected and hyper-personalized customer experience.

SOCIAL LINKS
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

CREDITS:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Vinod Suresh

In this episode of The Product Podcast, we chat with Tom Wang, Chief Product Officer at Turo, the world’s largest peer-to-peer car-sharing marketplace.

Tom shares his journey of scaling Turo from a small team to a leading car-sharing platform that allows entrepreneurs to monetize their idle cars while providing customers with a unique and convenient rental experience. He opens up about his experience in building a high-quality marketplace, the evolution of Turo’s product team, and the importance of staying close to customers to drive innovation.

In this episode, Tom dives into how Turo uses AI to prototype customer-focused solutions, why creating a high-quality marketplace is crucial for long-term success, and the lessons he has learned from Turo's entrepreneurial hosts. He also touches on how Turo’s unique selection of vehicles creates emotional connections with customers and how staying customer-centric drives product development at every stage.

CONTENT
(00:00) 🚗 Turo’s Journey: Scaling a Peer-to-Peer Car-Sharing Marketplace
(01:52) 🚀 From RelayRides to Turo: The Evolution of the Product Team
(04:49) 🌟 The Importance of High-Quality Hosts in Marketplace Success
(07:41) 📈 Building a Data-Informed, Customer-Driven Culture
(13:22) 🛠️ Enhancing Host and Guest Experiences Through Product Innovations
(18:06) 💼 Positioning Turo in a Competitive Market
(23:56) 🤖 How Turo is Using AI to Solve Real Customer Problems
(32:07) 🚙 Looking to the Future: What’s Next for Turo

KEY TAKEAWAYS👇:
1. Customer-Centric Product Development: Tom emphasizes the power of listening to customer feedback—both hosts and guests—ensuring the product meets real-world needs while uncovering new opportunities for innovation.
2. Balancing Data and Insights: While Turo values data, Tom believes that customer interactions and real-world use cases are key to driving product development. It's about blending data with human insights.
3. Leveraging AI for Innovation: Turo uses AI prototypes to solve specific customer problems, ensuring technology aligns with practical, real-world use rather than creating novelty features without value.

Social Links:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Tom Wang

In this episode, of The Product Podcast, we chat with Tomer London,Co-founder and Chief Product Officer of Gusto, the leading HR platform for small and medium-sized businesses in the US.

Tomer shares his journey from coding his first inventory management system for his dad’s clothing store as a teenager to building Gusto into a comprehensive payroll and HR platform serving over 300,000 small businesses. He opens up about the challenges of evolving his role as CPO, transitioning from hands-on coding to building product teams, and scaling the company while staying deeply customer-focused.

In this episode, Tomer dives into the importance of embedding compliance into the core of Gusto’s product, why he believes product management should be data-aware but not data-dependent, and how he fosters a culture of intuition-driven decision-making. He also shares how Gusto integrates AI to streamline processes, from payroll automation to enhancing customer support, all while maintaining the human touch that defines their success.

CONTENT
(00:19) 🌱 Early Beginnings: Building Software for a Small Business
(03:33) 💪🏽 From Engineer to Product Leader
(04:45) 👨🏽‍⚖️ The Importance of Compliance in Small Business Solutions
(11:00) ⚖️ Balancing Data and Intuition in Product Management
(20:26) 💥 Gusto's Product Expansion Strategy
(35:51) 🤖 AI and Human Touch in Customer Experience

KEY TAKEAWAYS👇:
Customer-Centric Product Development: Tomer emphasizes that listening to customers and addressing their pain points is the foundation for building successful products. Gusto's focus on helping small businesses manage compliance and payroll seamlessly has driven its product-market fit.

Data-Aware, Not Data-Dependent: Tomer believes that while data is important, product managers should balance it with intuition built from direct customer interactions. This approach ensures that products are not just functional but deeply aligned with user needs.

Scaling with AI & Human Touch: Gusto’s innovative use of AI enhances internal efficiency and customer service. Tomer shares how AI-driven features like automated data entry make life easier for users, while maintaining personal connections through exceptional customer support.

FOLLOW US ON SOCIAL:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

BROUGHT TO YOU BY:
Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit their website https://www.geteppo.com/, and 10x your experiment velocity.

CREDITS:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Tomer London

In this episode of the Product Podcast we chat with Karri Saarinen, the CEO at Linear. It's the fastest-growing and most beloved project management tool in the world. The company is valued at $400 million, and has raised $52 million in funding from Accel, Sequoia, and some of the world’s most successful entrepreneurs including the founders of Slack.

Before Linear, Karri led product design at Airbnb and Coinbase.

In our conversation, we'll discuss how his design background is helping him a product users love, his strong Product-Led Growth (PLG) approach to reach decision-makers, how to not always rely on data for product decisions, and his stance against incorporating AI-specific features into his product at this time.

Discover how Linear is building the tool that PMs love with a innovative and human approach that allows them to be growing so fast and having the sense of belonging of clients. This episode is packed with lessons on how coming from a different background can be a positive perspective when building a product that turns into the most enjoyable and efficient way to manage development.

(00:00) 🎬 Intro
(03:16) 🚀Design Background & Starting Linear
(06:41) 👨🏽‍💻 Role and Focus as a Founder
(09:19) 🛒 Competing in a Crowded Market
(12:45) 📈 Maintaining Long-Term Success
(14:48) 📚 Conclusion

KEY TAKEAWAYS
1. Design-Centric Approach: As a designer, Karri's approach to starting Linear focuses on user experience and brand. He emphasizes the importance of creating a great experience for users, especially in a collaboration tool like Linear.
2. Role as a Founder: Karri handles non-technical aspects of the company, including design and product vision. He believes in focusing on areas where he can make the most impact, like maintaining high standards in design and brand.
3. Unlike competitors who expand to generalize their tools, Linear stays focused on providing an excellent user experience for its target audience. Differentiating in a crowded market by building the best product specifically for software teams.


SOCIAL LINKS:
- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

BROUGHT TO YOU BY:
Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit their website to create your free Pendo account today

Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit their website and 10x your experiment velocity.


CREDITS:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Karri Saarinen

In this episode of the Product Podcast we chat with Jeremy Forrester, VP Product at Twitch and a key player in the world of short videos and live streaming. From his work on Vine for Windows Phone at Twitter to his impactful eight-year stint at Twitch, Jeremy offers incredible insights into the challenges and successes that have shaped today’s media scene.

Jeremy talks about Vine's legacy and its influence on platforms like Instagram Reels and TikTok. Moving on to Twitch, he gives us a behind-the-scenes look at what keeps streaming audiences engaged and growing. We dive into how activities like gaming and DJ sets keep viewers hooked, with highlights like Ibai’s record-breaking streams and Ninja’s celeb collabs. Jeremy also explores the future of live streaming, including mobile game streaming and the impact of generative AI.

Discover how Twitch stands out from the crowd and the cool tools that make user experiences better. Jeremy also shares tips on how Twitch’s team structure supports both viewers and creators. This episode is packed with lessons on handling conflicts, continuous learning, and the importance of networking. Whether you’re a content creator or just love streaming, this episode is full of valuable insights and inspiration.

Content

(00:00) 🎬 Intro
(03:00) 🚀 The evolution of Jeremy at Twitch
(07:33) 📊 Key indicators of Twitch’s content
(11:09) 🧑‍💻 How does Jeremy define a content creator?
(13:48) 🌐 Twitch expansion: from community to events
(19:43) 🔮 What’s next for Jeremy
(24:10) 🎮 The gaming scene
(28:37) 🤖 How does Twitch implement Gen AI
(33:54) 🏢 Jeremy’s role as a VP of Product at Twitch


Key Takeaways

• Learn from predecessors: Vine's influence on platforms like Instagram Reels and TikTok underscores the importance of studying and understanding past products. This can provide valuable insights and guide the development of new features or products.
• Focus on community: Jeremy's role in evolving Twitch highlights the significance of fostering a strong community. Product people should prioritize features that help users build and sustain their own communities.
• Utilize machine learning for personalization: Implementing personalized recommendations can significantly enhance user engagement. Additionally, features like polls and channel points can create interactive and engaging user experiences, emphasizing the need for continuous innovation in user engagement strategies.

Social Links:

• Follow our Podcast on Tik Tok here
• Follow Product School on LinkedIn here
• Join Product School's free events here
• Find out more about Product School here

Brought to you by:

Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit their website https://www.pendo.io/productschool/ to create your free Pendo account today

Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit their website https://www.geteppo.com/, and 10x your experiment velocity.

Credits:
Host: Carlos Gonzalez de Villaumbrosia
Guest: Jeremy Forrester

In this episode of the Product Podcast, join us for a chat with Daniel Danker, CPO at Instacart. Daniel breaks down Instacart Plus and how it’s changing the game with $0 delivery fees and lower costs. Find out how teaming up with Uber Eats has supercharged the value for members by combining grocery and restaurant deliveries into one smooth service. Daniel also talks about sticking to what you’re good at and teaming up for new stuff to keep everything top-notch.

We also dive into how AI is shaking things up at Instacart. Daniel gives us the scoop on cool features like "personal planograms" that tailor the shopping experience to what you like. Plus, we chat about how AI thinking is becoming part of everything they do, driving innovation while keeping the core product strong. Tune in to catch some great insights on leading products, keeping things simple, and how AI is changing the grocery game.

Strategic Partnerships for Enhanced Customer Value:
Form strategic partnerships that complement your services. Instacart’s collaboration with Uber Eats to integrate restaurant deliveries with grocery orders is a great example. Such partnerships can significantly enhance customer convenience and increase your value proposition.

The Importance of Membership Models:
Focus on developing robust membership models that offer tangible benefits. Instacart Plus provides perks like $0 delivery fees and reduced costs, making it attractive to users. Concentrate on your core strengths and consider partnerships to expand your service offerings efficiently.

Organizational Evolution with AI:
Integrate AI thinking across your organization rather than confining it to a single team. This fosters continuous innovation and ensures that AI-driven insights are applied to improve all aspects of the customer experience.

Product Leadership and the Power of Simplicity:
Practice effective product leadership by setting clear strategies, speeding up product delivery, and eliminating operational blockers. Emphasize simplicity in product development, focusing on core elements that drive success and avoiding unnecessary complexity.

Social Links:

- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:

Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit their website to create your free Pendo account today

Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit their website, and 10x your experiment velocity.

Credits:

Host: Carlos Gonzalez de Villaumbrosia
Guest: Daniel Danker

In this episode, we're thrilled to have Jamie DeLanghe, VP of Product at Slack, who shares her inspiring journey from working in customer support at Etsy to a successful career in product management. Jamie provides valuable insights into mastering product management without a technical background, emphasizing the role of curiosity and self-education.

We delve into the integration of Slack, the evolving use of workplace communication tools, and strategies for aligning growth incentives in B2B SaaS. Jamie also discusses Slack's approach to enhancing user experience through AI, flexible pricing strategies, and the strategic expansion of Slack's product features to cater to both small teams and large enterprises.

This episode is packed with actionable advice and real-world examples for anyone interested in product management and career growth.

Key Takeaways
Successful product management requires fostering a collaborative environment. Managing a diverse team, including product managers, localization, and learning teams, emphasizes the importance of structure and resource allocation to support core features, AI development, and growth.

Be flexible with pricing strategies to meet the needs of different user segments. Balance between seat-based and usage-based pricing, and ensure fair billing practices to build trust and satisfaction among users.

Leverage AI to improve user experience and productivity. Prioritize the development of features that help users manage information effectively, and consider the cost and value of AI integrations when developing pricing strategies.

Social Links:

- Follow our Podcast on Tik Tok here
- Follow Product School on LinkedIn here
- Join Product School's free events here
- Find out more about Product School here

Brought to you by:

Pendo, the only all-in-one product experience platform for any type of application. With all the tools you need, in one simple-to-use platform, Pendo makes it easy to answer critical questions about how users are engaging with your product—then turn those insights into action—all so you can get your users to do what you actually want them to do. Visit our website to create your free Pendo account today

Eppo, the next-generation A/B testing and feature management platform built for modern growth teams by alums of Airbnb and Stitch Fix. Visit our website, and 10x your experiment velocity.


Credits:

Host: Carlos Gonzalez de Villaumbrosia
Guest: Jaime DeLanghe