In this podcast from Sage and Summit, the conversation features Trevor Muir, co-founder and past CEO, and current president of SurePoint Group. He shares insights about his leadership journey, particularly focusing on how he led his team through significant challenges with authenticity, vulnerability, and a core value of caring.

Three Core Learnings:

1. Authenticity and Vulnerability as Leadership Strengths:

• Trevor emphasizes the importance of being genuine and transparent with his team. He shares how his willingness to be vulnerable and admit his uncertainties helped build trust and rallied his team during crises. He believes that being true to oneself is crucial for effective leadership.

2. The Power of Caring and Community:

• The foundational core value of "we care" at SurePoint Group played a pivotal role in navigating through tough times. Trevor highlights how caring for each other and the community can be a competitive advantage. By focusing on this value, the organization was able to pull together and support each other through financial and cultural challenges.

3. Facing Challenges with a Collaborative Approach:

• Trevor's approach to handling crises involved open communication and involving the entire team in decision-making processes. Whether it was the financial struggles of 2013 or the COVID-19 pandemic, he gathered input from his team, vendors, and clients, fostering a sense of shared responsibility and teamwork. This collaborative effort was instrumental in overcoming obstacles and emerging stronger.

Trevor’s journey underscores the importance of leading with heart, being open about challenges, and building a culture rooted in genuine care for people.