• Trust Over Transactions: Your Client Retention Playbook with Matt Danna

  • 2024/10/22
  • 再生時間: 28 分
  • ポッドキャスト

Trust Over Transactions: Your Client Retention Playbook with Matt Danna

  • サマリー

  • In this episode of Last Client of the Day, we sit down with Matt Danna, CEO of Boulevard, to explore a game-changing approach to client retention and revenue growth. Matt shares his unique perspective on why waiting until the third salon visit to introduce product sales can lead to stronger client relationships and, ultimately, higher overall revenue. Discover the insights behind this strategy, how it transforms the client experience, and why prioritizing retention over immediate sales can be a win-win for clients and your business. Tune in to learn why patience pays off in the long run in the beauty industry.


    Last Client of the Day is presented by Boulevard. Follow and support below:

    • https://www.instagram.com/lastclientpod
    • https://www.tiktok.com/@lastclientpod
    • https://www.facebook.com/lastclientpod
    • https://www.youtube.com/@lastclientpod
    • hello@lastclientpod.com

    Content Strategy & Direction: Shanalie Wijesinghe
    Creative Producer: Emily Badgley
    Creative Direction & Copy: Jake Broselle
    Edited: Stefanie Maegan
    Sound & Music: Eric "Ric" Flores and Servando "MAXXX" Moquette
    Camera Operator: Deborah Kim
    Gaffer: Colin Shepard
    Pick Up Gaffer: Micah Goldfarb
    Hair & Make Up: Z'dra Jaye
    Production Assistant: Drea Rodriguez

    Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses.

    • https://www.joinblvd.com/podcast
    • https://www.instagram.com/joinblvd
    • https://www.facebook.com/joinblvd/
    • https://www.tiktok.com/@joinblvd
    • https://www.linkedin.com/company/boulevard

    © 2024 Boulevard, Inc. All Rights Reserved.

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あらすじ・解説

In this episode of Last Client of the Day, we sit down with Matt Danna, CEO of Boulevard, to explore a game-changing approach to client retention and revenue growth. Matt shares his unique perspective on why waiting until the third salon visit to introduce product sales can lead to stronger client relationships and, ultimately, higher overall revenue. Discover the insights behind this strategy, how it transforms the client experience, and why prioritizing retention over immediate sales can be a win-win for clients and your business. Tune in to learn why patience pays off in the long run in the beauty industry.


Last Client of the Day is presented by Boulevard. Follow and support below:

  • https://www.instagram.com/lastclientpod
  • https://www.tiktok.com/@lastclientpod
  • https://www.facebook.com/lastclientpod
  • https://www.youtube.com/@lastclientpod
  • hello@lastclientpod.com

Content Strategy & Direction: Shanalie Wijesinghe
Creative Producer: Emily Badgley
Creative Direction & Copy: Jake Broselle
Edited: Stefanie Maegan
Sound & Music: Eric "Ric" Flores and Servando "MAXXX" Moquette
Camera Operator: Deborah Kim
Gaffer: Colin Shepard
Pick Up Gaffer: Micah Goldfarb
Hair & Make Up: Z'dra Jaye
Production Assistant: Drea Rodriguez

Boulevard offers the first and only client experience platform purpose-built for appointment-based, self-care businesses.

  • https://www.joinblvd.com/podcast
  • https://www.instagram.com/joinblvd
  • https://www.facebook.com/joinblvd/
  • https://www.tiktok.com/@joinblvd
  • https://www.linkedin.com/company/boulevard

© 2024 Boulevard, Inc. All Rights Reserved.

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