• Using Customer-Facing Platforms in Multi-Channel Approach

  • 2024/08/12
  • 再生時間： 25 分
  • ポッドキャスト

Using Customer-Facing Platforms in Multi-Channel Approach

無料で聴く

ポッドキャストの詳細を見る

  • サマリー

  • Companies, across a variety of industries, are increasingly taking a multi-channel approach to core product and service delivery. While a company-owned website or app often remains the primary way for the company to interface with and deliver services to its customers, third-party platforms can sometimes be an attractive additional channel through which customers can be acquired and maintained. This means negotiating and entering into platform agreements that are intended to bring mutual benefit to both the company and the platform provider. In this episode, Rohith George and Corina Cercelaru, along with host Julian Dibbell, will explore key issues for companies to consider when engaging with customer-facing platform providers and recommend approaches to take in order to achieve a successful collaboration.
    続きを読む 一部表示

あらすじ・解説

Companies, across a variety of industries, are increasingly taking a multi-channel approach to core product and service delivery. While a company-owned website or app often remains the primary way for the company to interface with and deliver services to its customers, third-party platforms can sometimes be an attractive additional channel through which customers can be acquired and maintained. This means negotiating and entering into platform agreements that are intended to bring mutual benefit to both the company and the platform provider. In this episode, Rohith George and Corina Cercelaru, along with host Julian Dibbell, will explore key issues for companies to consider when engaging with customer-facing platform providers and recommend approaches to take in order to achieve a successful collaboration.
続きを読む 一部表示

Using Customer-Facing Platforms in Multi-Channel Approachに寄せられたリスナーの声

カスタマーレビュー：以下のタブを選択することで、他のサイトのレビューをご覧になれます。

Audible.co.jp

Amazon.co.jp
レビューはまだありません。