Did you know the average manager doesn’t receive leadership training until they’ve managed for 10 years or more 😱. So what do you need to know (or wish you’d known) early on in your journey?

Joei sits down with Alma’s Senior Director of Demand Gen, Carmen Cedeño to talk about just that. Carmen has been in managerial roles for over 7 years, so Joei asks her to reflect on asking for her first managerial role and the lessons learned. She shares her own stories and lessons with great insight, self-awareness, and vulnerability Some of the lessons she learned include:

1️⃣ Finding the Right Balance: As a new manager, it's natural to feel the need to advocate for your team and protect them from questions or doubts from your boss. But actually transparent communication and honesty keep your team on track and focused on what’s best for the business. Which is actually best for your team, too.

2️⃣ Managing Other Managers is About Empowerment: When you’re managing multiple people with their own teams, remember to allow space for different leadership styles and cultures. Looking ahead to keep developing these managers is more important than micro-managing their teams for them!

3️⃣ Use Frameworks for Effective Communication: To communicate clearly, especially for people who don’t know you as well, utilizing frameworks and systems can help immensely. Carmen uses the SBI framework (Situation, Behavior, Intent) to help stay transparent and honest (especially in those harder conversations).

Jump into the conversation:

(01:45) Meet Carmen

(07:40) The biggest hurdles when jumping from IC to manager

(18:45) Carmen’s pivotal moment as a leader

(25:00) Transparency in the hard moments

Connect with Joei: https://www.linkedin.com/in/joeichan/ Subscribe to GBBB’s Substack: https://joeichan.substack.com/

Produced by Share Your Genius https://www.shareyourgenius.com/

Artistic direction by Alexandre Lenoble https://www.alexandrelenoble.com/