• Work Therapy: When Work Sucks, How Can We Fix It?

  • 著者: MHS
  • ポッドキャスト

Work Therapy: When Work Sucks, How Can We Fix It?

著者: MHS
  • サマリー

  • Let’s be honest: Work sucks sometimes, and it’s okay to admit it! Join clinical psychologist and emotional intelligence expert Dr. Steven Stein as he meets with industry leaders to tackle the biggest hurdles to workplace happiness and success. Work Therapy provides practical solutions to common workplace challenges and actionable advice for navigating the ups and downs of leading a team. And it’s all rooted in the proven tools and techniques Dr. Stein has honed over four decades! Because if the final hours of the weekend fill you with dread and the highlight of your day is signing off at 5 p.m., it may be time for some Work Therapy.
    © 2024 Work Therapy: When Work Sucks, How Can We Fix It?
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あらすじ・解説

Let’s be honest: Work sucks sometimes, and it’s okay to admit it! Join clinical psychologist and emotional intelligence expert Dr. Steven Stein as he meets with industry leaders to tackle the biggest hurdles to workplace happiness and success. Work Therapy provides practical solutions to common workplace challenges and actionable advice for navigating the ups and downs of leading a team. And it’s all rooted in the proven tools and techniques Dr. Stein has honed over four decades! Because if the final hours of the weekend fill you with dread and the highlight of your day is signing off at 5 p.m., it may be time for some Work Therapy.
© 2024 Work Therapy: When Work Sucks, How Can We Fix It?
エピソード
  • Bringing Magic Back to Customer Service
    2024/08/29

    Ready to bring a little pixie dust into your customer service? In this episode, Dr. Steven Stein is joined by Louie Gravance, a former Disney leader, keynote speaker, and author of Service is a Superpower.


    They explore how storytelling can revolutionize your customer service strategy by focusing on empathy, human connection, and creating magical experiences that resonate with customers on an emotional level. Discover how to shift from a legacy model of customer service to one that is collaborative and emotionally engaging, turning customers into lifelong fans and employees into empowered service providers.


    Connect with Louie Gravance

    LinkedIn: https://www.linkedin.com/in/louie-gravance-20339423/

    Website: https://www.gravance.com/

    Book: https://www.amazon.ca/Service-Superpower-Louie-Gravance/dp/1645432645


    Learn More About MHS

    Website: https://mhs.com/

    Steven Stein: https://stevenstein.com/

    Customer Service AP: bit.ly/MHS-CS-AP

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    28 分
  • The ROI of Happiness
    2024/08/15

    Should you be responsible for your employees' happiness? In this episode, Kim Ades, the owner of Frame of Mind Coaching, shares tips on creating happier workspaces.


    Kim dives into why happiness at work isn't just a perk, it's a game-changer. Happy employees will stick around longer, take fewer sick days, and morph into the company's biggest cheerleaders. Busting the myth that happiness is just a workplace distraction, Kim shows us it's actually the magic ingredient for building superstar teams.


    Connect with Kim Ades

    LinkedIn:https://www.linkedin.com/in/kimades/

    Website: frameofmindcoaching.com


    Learn More About MHS

    Website: https://mhs.com/

    Steven Stein: https://stevenstein.com/

    MHS’ Hardiness Resilience Gauge: https://bit.ly/MHS-HRG


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    27 分
  • Upskilling, Re-Skilling and … Pirates?
    2024/08/01

    Get ready to set sail because today’s episode is with the Learning Pirate, Lauren Waldman!


    Lauren is an expert at helping organizations upskill using the power of neuroscience. Upskilling and re-skilling are buzzwords in the industry right now, but is it time they walk the plank? We uncover the hidden treasures of neurocognitive science that can transform your crew into lifelong learners ready to tackle any challenge. Set sail with us and discover how to keep your office shipshape and your staff eager to learn, no matter what new technology or trend looms on the horizon!


    Connect with Lauren Waldman

    LinkedIn: linkedin.com/in/lauren-waldman-learning-pirate

    Website: https://www.learningpirate.com/


    Learn More About MHS

    Website: https://mhs.com/

    MHS’ Emotional Intelligence Tool EQ-i® 2.0- https://bit.ly/MHS-EQi


    Steven Stein: https://stevenstein.com/



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    34 分

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