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  • Ep 312 || Our Fall Q & A Episode
    2024/09/24

    The week, Kayomi and Griff answer your questions; What to do if a return is shipped by the buyer but never received; eBay Standard Envelope and tracking; Item delayed in transit; Buyer requests to split up a lot; and auction winner requests to hold off shipping in order to combine shipping. Plus a special announcement from your podcast team.


    eBay Standard Envelope



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    25 分
  • Ep 311 || Preparing for the General Product Safety Regulation (GPSR)
    2024/09/17

    Matt Olson, Senior Director of Product for Seller Excellence and Regulatory explains this new EU regulation that will impact any seller who sells into the EU and what those sellers need to do to be in compliance when the regulation goes into effect in December. This week’s question is about buyer names or addresses that are too long to fit on an eBay label.


    Questions?

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page! ebay.com/podcast

    Take our Survey! https://connect.ebay.com/srv/survey/a/sellerops.podcast


    Episode Links


    eBay GPSR Page

    https://www.ebay.com/sellercenter/resources/general-product-safety-regulation


    EU GPSR Document

    https://commission.europa.eu/document/download/a281b150-19fd-44f9-bef8-c6018f9c4792_en?filename=factsheet%20GPSR%20final.pdf


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    24 分
  • Ep 310 || eBay Government Relations For Sellers
    2024/09/10

    Seller Advocacy Specialist for the GR team, Leah Erwin outlines the mission of the eBay Government Relations team and how sellers can assist through the eBay Small Business Ambassador Program. This week’s seller question is about buyers who use Freight Forwarding companies.


    Questions?

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page!

    Take our Survey!


    USPS Rate Changes


    Impacted Zip Code List


    eBay Main Street


    Government_relations@ebay.com




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    25 分
  • Ep 309 || The New Advertising Dashboard Explained
    2024/09/03

    eBay Growth Advisor with the Ads Team, Elisabeth Rommel outlines the new Advertising Dashboard in Seller Hub and how the new enhancements make it easier to set up and track your Promoted Listings campaigns. The question for this week: Shipping eBay items via Freight.


    Questions?

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page!

    Take our Survey!


    Episode Links

    New eBay Advertising Dashboard


    eBay Shipping Rate Tables




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    26 分
  • Ep 308 || Getting To Know Your Customers
    2024/08/27

    eBay Growth Advisor Aaron White outlines five ways you can get to know your buyers better. From the Shipping team, Chad Stewart updates us on the recent enhancements to eBay International Shipping. Your hosts answer a question about custom Item Specifics.

    Questions?

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page!

    Take our Survey!




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    28 分
  • Ep 307 || Prepping For The Holiday Selling Season Starts Now!
    2024/08/20

    eBay Seller Advocate and eBay seller Chuck Van Pelt gives his five tips for preparing for the Holiday Selling Season. Kayomi and Griff answer your questions about revision restrictions on Fixed Price listings and the list of “selected categories” for additional free listings with an eBay Store subscription.


    Questions?

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page!

    Take our Survey!


    Episode Links

    UPS Ground Saver


    UPS and eBay Labels


    New Simplified Order Cancellation Process


    Revise Listing Help Page



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    29 分
  • Ep 306 || Jump-starting Your Slow Sales
    2024/08/13

    eBay seller and Head of Business Development on the eBay Seller team, Stephen Weller has a list of best practices remedies for the Slow Sales blues. Kayomi and Griff answer questions on Offer discount minimums and free listing allotments for an eBay Store.


    Questions?

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page!

    Take our Survey!


    eBay Open 2024


    eBay Shipping Calculator


    Stephen’s eBay Store





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    27 分
  • Ep 305 || eBay Open: The Biggest Seller Conference of the Year
    2024/08/06

    Sr. Manager, Seller Engagement & Community Allison Engles joins us to talk about the upcoming eBay Open event in September. Your questions this week: What happened to USPS First Class Package? Bubble wrap bubbles facing out or in?


    Questions?

    Call us! 888-723-4630

    Email us! podcast@ebay.com

    Visit our eBay page!

    Take our Survey!


    eBay Open 2024


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    26 分