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¿Sientes que otros conectan con facilidad mientras tú te quedas atascado en la "charla sobre el clima"? ¿Te aterra asistir a eventos de networking o conferencias? No eres el único. Estudios muestran que el 85% del éxito laboral depende de habilidades sociales y comunicativas, esenciales también en nuestra vida personal. Pero la buena noticia es que dominar el arte de la conversación no es un talento, sino una habilidad que se puede aprender.

Telefongespräche sind trotz Social Media, E-Mails, WhatsApp und Co. der beliebteste und effektivste Weg zum Kunden - sowohl für die Terminvereinbarung als auch für das Telefonmarketing. Dabei ist die Art und Weise, wie der telefonische Erstkontakt verläuft, entscheidend darüber, ob dieser dein Kunde wird oder bleibt. Albert Bachmann gibt praktische, sofort umsetzbare Tipps für deine Business‑Telefonate und zeigt, wie du die Leerlaufzeit in deinem Unternehmen eliminierst und mit dem richtigen Kommunikationsmix aus Body Language und Magic Words Menschen gewinnst und mehr Umsatz generierst.

Desafía las ideas convencionales del marketing y aprende cómo acceder al cerebro oculto de tu cliente para crear una red de conexiones que impulse a las personas a comprar tu producto, empresa o visión. Las personas no toman decisiones con la mente consciente, sino por instinto. En este libro, la consultora de marketing y experta en ciencias del comportamiento, Leslie Zane, demuestra que las tácticas de persuasión tradicionales son insuficientes para convencer a los consumidores.

Whether you're an aspiring leader, a seasoned manager, or stepping into a new role, this comprehensive guide is your roadmap to confident and effective leadership. Packed with actionable strategies and 15 FREE downloadable resources, this book equips you with the tools to master communication, ethical leadership, and team building, ensuring your success in today’s dynamic workplace.

Guide your company’s leadership out of the Dark Ages! Set in the Middle Ages and told in ten captivating stories—with humor and wisdom—Shine the Light illustrates the principles of enlightened leadership and the way forward to success.

En medio de la revolución digital, vivimos más conectados, pero nos comunicamos menos. Como respuesta a esto, la especialista en comunicación Mary Nestor comparte consejos y diálogos que te ayudarán a encontrar y elevar la voz para que tu mensaje tenga un gran impacto y buena aceptación en los momentos decisivos. El propósito de este libro es ayudarte a reconocer aquellas situaciones en las que se te presenta la oportunidad —a veces única en la vida— de decir lo necesario.

In Courageous Communication, Robert Heath, Sr. unveils a game-changing framework for leaders who want to make a real impact, not just hold authority. This book is designed for high-achieving CEOs, managers, and emerging leaders facing the demands of modern leadership. Whether you’re looking to inspire your team, gain buy-in without authority, or balance leadership with personal growth, Courageous Communication is the guide you need to elevate every conversation and unlock genuine influence.

At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.

The Emotional Intelligence Advantage equips you with the insights, strategies, and hands-on exercises needed to overcome challenges, build confidence, and enhance relationships—both personally and professionally. This interactive guide blends knowledge with action, empowering you to practice emotional intelligence (E.I.) in real time.

Understand the impact of non-verbal communication and learn to interpret & use body language effectively in business scenarios. We delves into the nuances of body language, equipping participants with the skills to build trust, exude confidence, & foster collaboration in any business setting.

Does the idea of speaking in front of an audience make you nervous? You're not alone. Most people experience a natural fear of public speaking, but it doesn't have to hold you back. With the proper guidance and tools, you can turn your anxiety-ridden monologues into awe-inspiring speeches that captivate, educate, and motivate. This book offers practical strategies to help you overcome fear, boost your confidence, and deliver impactful speeches with self-assurance and skill.

Return Journey is the go-to blueprint and source of encouragement for any professional looking to get back to fulfilling work after some time out. It will answer such questions as: how do you regain a sense of professional identity after so long out of the game? Where are the role models to look up to? How should your CV look? How do you tackle the unconscious bias of hirers? How do you handle the emotional turmoil of the first few months? Where do you even start?

Whether you're a top-shelf corporate escapee, a fed-up middle manager or a young entrepreneur the e-ttraction method can help you set up a business to achieve your life goals. The 12-step process is separated into three sections to Understand who you are and what you want to achieve, to Build the strategy and assets for your new business, and finally to Leverage your unique assets into a realistic and manageable business model.

DESPRE AUDIOBOOK. Puterea de convingere este una dintre cele mai vândute cărţi din secolul XX. Metodele fascinante ale lui Napoleon Hill au ajutat nenumăraţi oameni să-şi recapete încrederea în sine, să-şi descopere şi să-şi stăpânească capacitățile mentale, să-şi cultive dorinţa de a reuşi în viaţă, şi totul numai folosind arta convingerii. Cum putem să preluăm controlul asupra minţii noastre? Ce trebuie să facem ca să ne menţinem entuziaşti, să ne cultivăm abilităţile de negociere şi să ne sporim capacitatea de a face prezentări convingătoare?

Have you experienced intense emotions at work? Or perhaps this title brings unpleasant memories of someone? Working with toxicity is never pleasant; they tend to drain your productivity and ability to function well in the workplace.

Active listening is the doorway to increased belonging, loyalty, profitability, innovation, and so much more. It is the difference between thinking we understand what people want and knowing what they want. Want to build stronger relationships, avoid misunderstandings, and anticipate problems before they surface at work? All you have to do is listen.

This Hindi translation of Business Etiquette shows us the art of creating a positive impression through the ABC of good manners: Appearance, Behaviour, and Communication. Shital Kakkar Mehra, one of India's best-known corporate etiquette trainers, teaches us how to create our own brand, dine with grace, mingle with ease and conduct business keeping in mind racial, gender, and cultural diversities. It's a one-stop guide to side-stepping those embarrassing slip-ups and awkward gestures, and sailing through the complexities of modern-day office life with ease.

Wünschen Sie sich mehr Eloquenz? Dank vielseitiger Übungen, Tipps und Anregungen können Sie Ihrer Sprache deutlich mehr Stil verleihen und die Qualität Ihrer Gespräche um ein Vielfaches verbessern. Die richtige Kommunikation gehört definitiv zu den wichtigsten Fähigkeiten, die Sie im Arbeitsalltag unter Beweis stellen müssen. Vielleicht haben Sie bisher immer zu einem Kollegen oder Vorgesetzten aufgeschaut, der die anderen scheinbar mühelos mit seinem Auftreten in den Bann zieht.

Wollen Sie Ihre Rhetorik endlich auf ein völlig neues Level heben? Dann kommen Sie nicht um die Methoden der manipulativen Rhetorik herum. Die manipulative Rhetorik ist ein essenzieller Bestandteil einer erfolgreichen und zielführenden Kommunikation. Ohne die Techniken der manipulativen Rhetorik werden Sie niemals zum Meister der Kommunikation und der Überzeugung. Mit großer Sicherheit sind Sie schon mal auf eine Methode der manipulativen Rhetorik hereingefallen.

If you are serious about boosting the selling power of your ads, emails, social media posts, and personal presentations, you need to get this revolutionary marketing audiobook. It reveals a secret so profound, it will change the way you market and sell forever.