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Professional communication has become more complex than ever as, with the rise of remote working and the increasing prominence of social media, we frequently find ourselves muted - when we can’t find the opportunities to speak up or our ideas aren’t getting the credit they deserve. In Unmuted, Heather Hansen draws upon her years of experience as a communication specialist and consultant to illustrate how you can overcome these obstacles and make your voice heard.

How did a bank, which boasts ‘we’re committed to helping protect the world’s financial system on which millions of people depend, by only doing business with customers who meet our high standards of transparency’ come to facilitate Mexico’s richest drug baron? And how did a bank that as recently as 2002 had been named ‘one of the best-run organisations in the world’ become so entwined with such a criminal? Too Big to Jail is an extraordinary story brilliantly told by writer, commentator, and former editor of The Independent.

David Bradford and Carole Robin taught interpersonal skills to MBA candidates for a combined 75 years in their legendary Stanford Graduate School of Business course Interpersonal Dynamics (affectionately known to generations of students as "Touchy-Feely") and have coached and consulted hundreds of executives for decades. In Connect, they show listeners how to take their relationships from shallow to exceptional by cultivating authenticity, vulnerability, and honesty, while being willing to ask for and offer help, share a commitment to growth, and deal productively with conflict.

Don't miss the boat! Carry more clout! Come out on top! Jump-start your career with Speak Better Business English. Wouldn't it be fun to blow your competitors out of the water? You can...with your new secret weapon: better business English. Americans don't speak the kind of English you'll find in textbooks or hear in most classrooms. They speak business lingo - an arsenal of expressions and idioms that cover marketing, finance, accounting, HR issues, strategy, and other business topics.

A sharp and illuminating history of one of capitalism's longest-running tensions - the conflicts of interest among public-company directors, managers, and shareholders - told through entertaining case studies and original letters from some of our most legendary and controversial investors and activists.

The Effective Manager is a hands-on practical guide to great management at every level. Written by the man behind Manager Tools, the world's number-one business podcast, this book distills the author's 25 years of management training expertise into clear, actionable steps to start taking today. First, you'll identify what "effective management" actually looks like: can you get the job done at a high level? Do you attract and retain top talent without burning them out?

In the new recording of the Third Edition created in 2005, Bob Burg builds on his proven relationship-building principles to bring even more clients to your door and helps you attract only those who are interested in what you sell. He shows how to maximize your daily contacts, utilize your tools both online and off, leverage your relationships, and generate ongoing sales opportunities.

Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends. Just Listen provides simple but powerful techniques listeners can use to really get through to people.

El mundo es tu público es el nuevo trabajo del experto internacional Daniel Colombo, reconocido autor best-seller editorial. A través de sus páginas, de manera práctica y entretenida, desarrolla el ABC de todo lo que necesitas aprender para promocionar un producto o compartir tus novedades, algo que no siempre resulta fácil. No alcanza con llevar a cabo cosas buenas, también es fundamental saber comunicarlas al mundo que nos rodea, que se halla en constante cambio.

Este libro presenta tres ejes fundamentales: liderazgo, sentido y gestión, en donde su autor propone un sistema de gestión para alinear a las empresas a través de la comunicación interna integrada.

Power Phone Scripts provides word-for-word scripts, phrases, questions, and comebacks that you can use on your very next call. Learn to overcome resistance, get through to the decision maker, and then, once you have him or her on the phone, make an instant connection and earn the right to have a meaningful conversation. You'll be equipped with proven questions, conversation starters, and techniques to learn whether or not they are even right for your product or service, and, if they aren't, who else in their company or another department might be.

Вам сложно общаться с незнакомыми людьми? Не можете склонить собеседника на свою сторону? Вам кажется, что вас никто не слушает? Тогда скорее начинайте слушать эту книгу! Изложенные здесь практические советы помогут вам усовершенствовать навыки общения, вы сможете свободно изъясняться в любой ситуации, станете желанным собеседником в любой компании.

Proven customer engagement approaches for winning in the most important moments driving profitability and growth - customer retention and expansion.

Whether meeting a new client or bumping into a potential mate, you only have a few seconds to make a favorable impression. Is that really possible? Author Nicholas Boothman, a lecturer and licensed master practitioner of neurolinguistic programming, believes yes! He introduces a revolutionary approach to face-to-face communication that will help anyone succeed at making meaningful, and immediate, connections.

Michelle LaVaughn Robinson es madre de dos hijas, abogada y, también, el personaje político más popular de los Estados Unidos, por delante incluso de su marido, el actual presidente norteamericano, Barack Obama. Michelle Obama es, además de espontánea, inteligente y familiar, mejor comunicadora que su marido y uno de sus pilares más importantes de cara a la reelección, y ha sabido ganarse el cariño y respeto de sus compatriotas desde su papel de primera dama. Después de analizar en "El secreto de Obama" (LID Editorial) las habilidades comunicativas del presidente estadounidense...

The Art of How to Talk to Anyone helps you improve communication, overcome shyness, and navigate social situations confidently.

HOW TO STOP OVERTHINKING understands the struggles you are going through. The author of this book understand that you can't sleep at night, you overreact, and you appear to be sensitive. That you are plagued with self-doubt, you often feel no self-value, and that things are just too hard for "someone like you."

"Your Hope Story: A Step-by-Step Guide to Help You Write and Publish Your First Book" is a comprehensive manual aimed at aspiring authors. It addresses common obstacles writers encounter as they consider telling their stories, and offers practical advice on overcoming these challenges.

Aprenda a ser usted mismo, pero mejor. Inspire a las personas, convenza a otros para que se unan a su causa, cree confianza a su alrededor, haga que los miembros de su equipo se sientan orgullosos de lo que hacen y mantenga clara su misión. Este es un libro sobre liderazgo y comunicación, habilidad primordial del líder actual. Le ayudará a desarrollar destrezas para escuchar y hablar mejor, para mantener el buen ambiente en su organización, para dar señales de buena marcha a sus empleados y para cerrar negocios que beneficien a todos, entre otros.

Authors Ken Bogard and Grace Gavin have invested years in testing, modeling, and refining communication to help people develop the necessary skills to do better together and get what they really want out of life. They share the Six Practices™ that transform you and your relationships.