検索キーワード： ナレーター "Timothy Andrés Pabon" すべてのカテゴリー

In today's competitive business climate, you can't just satisfy your customers. You need to give them experiences that they won't forget. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists. Author Shep Hyken has spent 25 years studying great companies and the evangelists they create. He describes how to design a strategy that leads both customers and employees through five distinct cultural phases-from "uncertainty" to "amazement".

Customers will pay for convenience. And they'll choose to do more business over time with the people and companies that make their lives more convenient. This audiobook shows you how to leverage convenience as a powerful way to differentiate yourself from your competition. You'll learn six compelling strategies, supported by numerous examples and case studies, that will fuel your plan to create a focus on convenience for your customers.

Peter T. Coleman, Morton Deutsch, and Eric C. Marcus present their classic guide to resolving conflict.

This new and significantly revised edition of Implementing Six Sigma goes well beyond traditional Six Sigma methodologies, introducing an enhanced roadmap - S4/IEE (Smarter Six Sigma Solution ssm/Integrated Enterprise Excellence). This cutting-edge approach offers a solution to the common problem of sustaining Six Sigma activities and downplays the traditional policy stating that Six Sigma projects must have a defined defect.

Even though he's got 3.5 million copies of books in print, Pastor Robert Morgan writes only one short fiction story each year - an original work he shares with his church on Christmas Eve. Now with a fresh new cover and six new stories, the entire collection of 12 is available in this beautiful volume. Beginning is a foreword by David Jeremiah, followed by adventures that evoke the splendor and love found at the manger over 2000 years ago.

In The Last Great Road Bum, Héctor Tobar turns the peripatetic true story of a naive son of Urbana, Illinois, who died fighting with guerrillas in El Salvador into the great American novel for our times. Joe Sanderson died in pursuit of a life worth writing about. He was, in his words, a "road bum", an adventurer and a storyteller, belonging to no place, people, or set of ideas. He was born into a childhood of middle-class contentment in Urbana, Illinois, and died fighting with guerillas in Central America.

Joaquin “El Chapo” Guzman is the most legendary of Mexican narcos. As leader of the Sinaloa drug cartel, he was one of the most dangerous men in the world. His fearless climb to power, his brutality, his charm, his taste for luxury, his penchant for disguise, his multiple dramatic prison escapes, his unlikely encounters with Sean Penn - all of these burnished the image of the world's most famous outlaw. He was finally captured by US and Mexican law enforcement in a daring operation years in the making. Here is that entire epic story.

Higher education is at an impasse. Black Lives Matter and #MeToo show that racism and sexism remain pervasive on campus, while student and faculty movements fight to reverse increased tuition, student debt, corporatization, and adjunctification. Commentators typically frame these issues as crises for an otherwise optimal mode of intellectual and professional development. Eli Meyerhoff instead sees this impasse as inherent to universities. The predominant mode of study, education, must be deromanticized in order to recognize it as a colonial-capitalist institution.

The Portal explores how meditation and mindfulness will unlock your power, grow your compassion for those around you, and awaken your thirst for change. Sharing personal stories from six people who healed their lives through meditation, as well as compelling insights from some of today’s most innovative thinkers, The Portal shares a vision for humanity transformed.

In Ernesto, Andrew Feldman uses his unprecedented access to newly available archives to tell the full story of Hemingway’s self-professed Cuban-ness: his respect for Cojímar fishermen, his long-running affair with a Cuban lover, the warmth of his adoptive Cuban family, the strong influences on his work by Cuban writers, his connections to Cuban political figures and celebrities, his denunciation of American imperial ambitions, and his enthusiastic role in the revolution.

In a near-future New York City ravaged by climate change and economic inequality, a superstorm hits, leaving behind only those who had nowhere else to go and no way to get out. Among those who remain are 24-year-old Makayla, and Jesse, an 18-year-old, genderqueer anarchist. In the aftermath of the storm, Jesse joins Makayla's group of remainders in an abandoned luxury condo building, carving out a small sanctuary in the midst of a destroyed city. Meanwhile, mysterious, colorful murals begin to appear throughout NYC, bringing hope to the forsaken and left-behind.

Before Jennifer Egan, Louise Erdrich, Luis Alberto Urrea, and Jonathan Lethem became revered authors, they were readers. In this ebullient book, America’s favorite librarian Nancy Pearl and noted-playwright Jeff Schwager interview a diverse range of America's most notable and influential writers about the books that shaped them and inspired them to leave their own literary mark. The Writer’s Library is a revelatory exploration of the studies, libraries, and bookstores of today’s favorite authors.

This unforgettable memoir from a prize-winning poet about growing up undocumented in the United States recounts the sorrows and joys of a family torn apart by draconian policies and chronicles one young man’s attempt to build a future in a nation that denies his existence. Children of the Land distills the trauma of displacement, illuminates the human lives behind the headlines, and serves as a stunning meditation on what it means to be a man and a citizen.

Alexis Gold knows how to put the "work" in working mom. It's the "mom" part that she's been struggling with lately. Since opening her own advertising agency three years ago, Alexis has all but given up on finding a good work/life balance. Instead, she's handed over the household reins to her supportive, loving partner, Tommy. While he's quick to say they divide and conquer, Alexis knows that Tommy does most of the heavy lifting - especially when it comes to their teenage daughter, CeCe. Their world changes in an instant when Tommy receives a terminal cancer diagnosis.

Eat for Life is the first book to showcase Dr. Joel Fuhrman’s Nutritarian Diet in full - the most practical, balanced, and focused way to eat, lose weight, and live longer. Emphasizing high-nutrient, whole plant foods that supply abundant amounts of micronutrients, it can broken down into a simple equation: H = N/C. Or, Health = Nutrient intake per Calorie consumed.

In this remarkable, groundbreaking audiobook, a documentarian and conservationist, determined to dispel misplaced fear and correct common misconceptions, explores in-depth the secret lives of sharks - magnificent creatures who play an integral part in maintaining the health of the world’s oceans and ultimately the planet.

The scientist who has been dubbed the “Father of Intelligent Design” and author of the groundbreaking book Darwin’s Black Box contends that recent scientific discoveries further disprove Darwinism and strengthen the case for an intelligent creator.

A gripping narrative history of Spain’s most brilliant and troubled literary family - a tale about the making of art, myth, and legacy - set against the upheaval of the Spanish Civil War and beyond.

We live in a world that can best be described as a collective mess: messes in our families, careers, communities, and culture. We find ourselves fighting through the chaos just to survive. But our God is still God in the mess. Inspired by the story of the blind man in John 9, bestselling author and pastor Samuel Rodriguez shows us that sometimes Jesus makes a mess first—and out of that mess emerges a miracle. Full of biblical inspiration, scientific findings, and true stories, Pastor Sam reminds us that God's process is temporary but his promise is permanent.

Hailed by readers/listeners and critics across the country, this engrossing biography of Mexican painter Frida Kahlo reveals a woman of extreme magnetism and originality, an artist whose sensual vibrancy came straight from her own experiences: her childhood near Mexico City during the Mexican Revolution; a devastating accident at age eighteen that left her crippled and unable to bear children; her tempestuous marriage to muralist Diego Rivera and intermittent love affairs with men as diverse as Isamu Noguchi and Leon Trotsky; her association with the Communist Party.