検索キーワード： ナレーター "Mel Foster" すべてのカテゴリー

The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today. Customer experience is, quite simply, how your customers perceive their every interaction with your company. It’s a fundamental business driver. Here’s proof: over a recent five-year period during which the S&P 500 was flat, a stock portfolio of customer experience leaders grew 22 percent.

The Confessions of St. Augustine is one of the most moving diaries ever recorded of a man's journey to the fountain of God's grace. Writing as a sinner, not a saint, Augustine shares his innermost thoughts and conversion experiences, and wrestles with the spiritual questions that have stirred the hearts of the thoughtful since time began.

Whirlwind is the only book to examine in depth the human drama behind the most important bombing campaign in history. While the air war against Nazi Germany has been covered in-depth by many books, Barrett Tillman, a renowned authority on military aircraft and the air war in the Pacific, is the first to tackle the air war against Japan. For decades, historians and politicians have debated whether or not Japan was on the verge of surrender in August 1945---before the bombing of Hiroshima and Nagasaki.

In this book, Susan Peirce Thompson, Ph.D., shares the groundbreaking weight-loss solution based on her highly acclaimed Bright Line Eating Boot Camps. Rooted in cutting-edge neuroscience, psychology, and biology, Bright Line Eating explains why people who are desperate to lose weight fail again and again: It’s because the brain blocks weight loss.

Walden is the classic account of two years spent by Henry David Thoreau living at Walden Pond near Concord, Massachusetts. The story is detailed in its accounts of Thoreau's day-to-day activities, observations, and undertakings to survive out in the wilderness for two years. Thoreau's journal is an exquisite account of a man seeking a more simple life by living in harmony with nature.

Tragically, they come from two different worlds. Elias is a Christian Arab living on the eastern side of the newly divided city, and Lila is a Jew living on the western side. A growing conflict between their cultures casts a heavy shadow over the region and their burgeoning relationship. Between them lie not only a wall of stone and barbed wire but also the bitter enmity of two nations at war.

Michael K. Simpson, a senior consultant to FranklinCovey, has spent more than twenty-five years training executives to become effective coaches, mentoring and guiding leaders and managers to encourage and develop the talent of their people - the most important asset in any organization. In this guide, you will acquire the skills to coach your personnel from the ground up, maximizing their potential on a personal level, as members of the team, and as contributors to the organization as a whole.

The wave of Eastern European Jewish immigrants who swept into New York in the late nineteenth and early twentieth centuries by way of Ellis Island were not welcomed by the Jews who had arrived decades before. These refugees from czarist Russia and the Polish shtetls who came to America to escape pogroms and persecution were considered barbaric, uneducated, and too steeped in the traditions of the "old country" to be accepted by the more refined and already well-established German-Jewish community. But the new arrivals were tough, passionate, and determined.

One cold November night, in Cheyenne, Wyoming, fifteen-year-old Richard Jahnke Jr., ROTC leader and former Boy Scout, waited for his parents to return from celebrating the twentieth anniversary of the night they met. When his father got out of the car, the boy blasted him through the heart with a twelve-gauge pump-action shotgun. Richard's seventeen-year-old sister, Deborah, was sitting on the living room couch with a high-powered rifle - just in case her brother missed.

In 1654, 23 Jewish families arrived in New Amsterdam (now New York) aboard a French privateer. They were the Sephardim, members of a proud orthodox sect that had served as royal advisors and honored professionals under Moorish rule in Spain and Portugal but were then exiled by intolerant monarchs. A small, closed, and intensely private community, the Sephardim soon established themselves as businessmen and financiers. They became powerful forces in society, with some, like banker Haym Salomon, even providing financial support to George Washington's army during the American Revolution.

They immigrated to America from Germany in the nineteenth century with names like Loeb, Sachs, Seligman, Lehman, Guggenheim, and Goldman. From tenements on the Lower East Side to Park Avenue mansions, this handful of Jewish families turned small businesses into imposing enterprises and amassed spectacular fortunes. But despite possessing breathtaking wealth that rivaled the Astors and Rockefellers, they were barred by the gentile establishment from the lofty realm of "the 400," a register of New York's most elite, because of their religion and humble backgrounds.

The End of the Beginning is a remarkable history of cancer treatment and the evolution of our understanding of its dynamic interplay with the immune system. Through Michael Kinch’s personal experience as a cancer researcher at Washington University and the head of the oncology program at a leading biotechnology company, we witness the incredible accumulation of breakthrough science and its rapid translation into life-saving technologies that have begun to dramatically increase the quality and quantity of life for cancer patients.

When homicide detectives Leo Magozzi and Gino Rolseth are called to a crime scene in a heavily-wooded city park, the setting is all too familiar. And when they discover a playing card on the victim's body, their worst fears are confirmed: There's a serial killer operating in the city for the first time in years. As the violence accelerates in Minneapolis, Magozzi and Rolseth soon realize their killer is planning to complete the deck, and they enlist Grace MacBride and her unconventional partners at Monkeewrench Software to help stop the rampage.

For Efrem Harkham, hospitality isn't just a job - it's a way of life. And that attitude is evident when you walk into any of Harkham’s one-hundred-plus luxury hotels. In a true, rags-to-riches American success story, Harkham built a renowned international hotel brand that is synonymous with comfort and refinement.

America’s Conspiracies and Cover-Ups brings together interviews with the bestselling and brightest minds in the alternative history world to create the definitive guide to our country’s biggest secrets. Jim Marrs and G. Edward Griffin, along with scholar Noam Chomsky and others experts, come together to answer questions about your favorite conspiracies: Is the Federal Reserve System unconstitutional? Was the IRS created to bail out Big Banks? Are cancer cures and cheap alternative energy being suppressed? Are elections made fraudulent by hacked voting machines?

Bank robbers. Pimps. Wise guys. Murderers...Today's FBI street agents face a never-ending parade of violence and chaos perpetuated by society's most dangerous and sometimes most demented felons. In this action-packed confession of an FBI man, Phil Kerby takes us on a white-knuckle ride through a career that pitted him against militia bombers and black militants, against hardened, hardcore kidnappers, coed hookers, biker drug dealers, bank robbers on the lam, and much, much more. Here are hostage standoffs and cat-and-mouse games with the Mob.

Throughout his legendary career, John Bogle - founder of the Vanguard mutual fund group and creator of the first index mutual fund - has helped investors build wealth the right way, while, at the same time, leading a tireless campaign to restore common sense to the investment world. A collection of essays based on speeches delivered to professional groups and college students in recent years, Don't Count on It is organized around eight themes: illusion versus reality in investing; indexing to market returns; failures of capitalism; and more.

Between Hope and Fear tells the remarkable story of vaccine-preventable infectious diseases and their social and political implications. While detailing the history of vaccine invention, Michael Kinch reveals the ominous reality that our victories against vaccine-preventable diseases are not permanent - and could easily be undone. Between Hope and Fear relates the remarkable intersection of science, technology, and disease that has helped eradicate many of the deadliest plagues known to man.

Social Innovation, Inc. declares a new era where companies profit from social change. Leading corporations like GE, Wellpoint, Travelers and Wal-Mart are transforming social responsibility into social innovation and revolutionizing the way we think about the role of business in society. Based on four years of measuring the social strategies of America's leading corporations, Jason Saul lays out the five strategies for social innovation and offers a practical roadmap for how to get started.

Former reporter Scott Fleetwood and his family are still recovering after tangling with a notorious kidnapper, the Piper, when another kidnapper grips the city. The Shepherd has snatched a young girl from a vacationing family. Other than money, he has one demand: he'll talk only to Scott.