Sometimes, what’s communicated to us can have a big impact on how we communicate to others. This episode explores some of the best communication advice — from experts and Think Fast, Talk Smart listeners around the world.

As teachers of Strategic Communication, lecturers Shawon Jackson and Matt Abrahams have plenty of advice on how to be a better communicator. But in this 150th episode of Think Fast, Talk Smart, the two don’t just discuss the communication strategies they share with students in their class, they also feature communication advice from listeners of the podcast.

Covering topics like knowing your audience, using transitions to tie together different ideas, and embracing the power of silence, Jackson and Abrahams unpack good advice for good communication in this celebratory episode of Think Fast, Talk Smart.

Episode Reference Links:

• Stanford Profile: Shawon Jackson
• Shawon’s Educational Program: Vocal Justice

Connect:

• Email Questions & Feedback >>> thinkfast@stanford.edu
• Episode Transcripts >>> Think Fast Talk Smart Website
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• Think Fast Talk Smart >>> LinkedIn Page, Instagram, YouTube
• Matt Abrahams >>> LinkedIn
• Stanford GSB >>> LinkedIn & Twitter

Chapters:

(00:00:00) Introduction

Host Matt Abrahams joins guest Shawon Jackson, a lecturer at Stanford GSB, for the 150th episode of Think Fast, Talk Smart.

(00:01:25) The Role of Effective Transitions

The importance of transitions in communication, and an outline of four key types.

(00:04:11) Techniques for Using Slides

Advice on creating effective presentation slides, emphasizing story first and less is more.

(00:07:23) Listener Advice: Knowing Your Audience

Listeners Kevin Weinstein and Kesinee Angkustsiri Yip share the importance of knowing your audience.

(00:08:34) Techniques for Understanding Your Audience

Practical techniques for understanding your audience

(00:10:49) Listener Advice: The Power of Silence

Listener Ashita Tenki shares advice on the power of silence in communication.

(00:11:22) Practicing Silence in Communication

The benefits of holding silence and techniques for making it more comfortable.

(00:12:45) Addressing Communication Pet Peeves

Shawon and Matt share communication pet peeves, and discuss best practices.

(00:16:07) Listener Advice on the Importance of Listening

Listener Digant Dave highlights listening as a critical communication tool.

(00:17:07) Strategies for Effective Listening [00:17:54 - 00:18:19]

The importance of listening for both content and emotional context in communication.

(00:19:39) Conclusion