On this week's episode, Jeffrey Newton, co-founder of Cyft, shares how he broke operations at an MSP because of insane sales, adding $3 million in recurring revenue in just 28 months. Insane growth is possible for your MSP, but are you willing to pay the price that growth requires? For Jeff's MSP, the owner had to allocate serious resources toward growth and the ROI wasn't overnight... And are you willing to take on the challenges that quick growth brings with it? For Jeff's MSP, their operations was completely broken by the sales team (good problem to have) and they had to make a tough decision on how to fix it. If you'd like to learn how Jeff created insane growth while also having to fix operations, then listen to today's episode.

Chapters:
0:00 - Intro
2:30 - Jeff's Evolution
8:17 - Getting humbled by sales
15:14 - Being challenged (goal of 50% growth per year)
17:42 - Breaking operations
26:27 - Fixing operations and hard conversations
38:45 - Everything must in line
44:11 - Having the right mindset for sales as the owner
1:06:45 - How do I find a sales leader?
1:10:50 - What he's doing now
1:19:55 - Conclusion

📈 Sign up for Growcon 2024 today! https://growcon.com/

📧 Sign up for our weekly newsletter: https://bit.ly/3RodAxS

🛫 See how Servosity can help improve your MSP’s backups: https://bit.ly/4cxsCcI
🥷 Steal Servosity's process: https://bit.ly/3xtAblA

🤝 Connect with Jeff:
🤝 Connect with Damien: https://www.linkedin.com/in/dstevens

🎙 Listen on audio:
Apple Podcast: https://podcasts.apple.com/us/podcast/msp-mindset-with-damien-stevens/id1669572779
Spotify: https://open.spotify.com/show/5B1k3Z8qXBGBSCJeSScjBE?si=c5d185c306064520

#msp #managedservices #managedserviceprovider