In this episode of Queens Lead, Amy Singleton connects with Denise O'Donnell, founder of SCOPE, to explore not just the systems and operations that sustain businesses, but also the personal resilience needed to thrive in both life and work. Denise shares her powerful journey from a soccer scholarship to founding Scope CFO, and how her health challenges, particularly her battle with Myasthenia Gravis, have influenced her leadership style. Learn how Denise has built a thriving business while navigating her own struggles and how she applies systems thinking to maintain wellness and balance. This episode is packed with insights on personal resilience, the importance of mental health, and how structured systems in business can actually support your well-being. Whether you're managing a business or your own health, this episode will inspire you to lead with resilience.

Operations and Finances in Business: Denise emphasizes that a business can't outsell weak operations. Solid systems are vital to support exponential growth without compromising quality or efficiency.
Defining Roles and Expectations: Denise stresses the importance of clear communication and expectations between team members to avoid burnout and fractures in the team.
Managing Autoimmune Disease as a Business Owner: Denise opens up about her diagnosis with Myasthenia Gravis and how she balances personal health with running a business.
Systems and Procedures: The importance of having systems in place that are understood and utilized by the entire team. Denise shares tips on establishing foundational policies, procedures, and workflows to keep operations running smoothly.
Topics Covered:

Scope CFO and Business Growth: Helping businesses understand how to operate efficiently and profitably.
Health Challenges and Resilience: How Denise manages her autoimmune disease while leading a growing business.
The Bermuda Triangle of Business: Identifying people in the wrong roles and workflows that hinder growth.
The Importance of Clear Expectations: Why clarity in leadership and communication is crucial for team success.
Building Teams and Systems: Creating a framework that allows for growth and scalability without burnout.
🌐 Links
Website: https://www.scopecfo.com/
TikTok: https://www.tiktok.com/@scopecfo
LinkedIn (Company): https://www.linkedin.com/company/scopecfo
YouTube: https://www.youtube.com/channel/scopecfo
Instagram: https://www.instagram.com/scopecfo/
Twitter: https://twitter.com/scopecfo
Facebook: https://www.facebook.com/scopecfo

Resources:
drive.google.com/drive/folders/1ZZUkgY0MkN1DNwzgc8Eb-98hTEJvKRMe?usp=drive_link

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📢 Connect with Amy: To learn more about Amy, hire her to speak at your event, or work with her team on your marketing, visit www.amysingleton.net.