In this episode of Better Business, Better Life, host Debra Chantry-Taylor is joined by guest, Michelle Taylor, a Financial Advisor from Gambin Financial Group to talk about the critical role financial management plays in business success.

Michelle shares her personal journey from surviving leukaemia to building a career helping entrepreneurs take control of their finances. Together, they unpack common financial mistakes, the power of having a personal board of directors, and strategies to avoid "shiny object syndrome." She also introduces her Women in Wealth community, designed to empower women to take control of their financial futures.

If you want to future-proof your business and personal finances, this episode is packed with practical advice and inspiration.

Tune in to explore essential tips for creating lasting financial strength.

CONNECT WITH DEBRA:        
___________________________________________        
►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.co.nz

►See how she can help you: https://businessaction.co.nz/      
____________________________________________        

GUEST’S DETAIL:

► Gambin Financial Group Website

► Women in Wealth Community

► Michelle Taylor - LinkedIn

Chapters:  

00:25 - Introduction

03:38 - Michelle's Personal Journey and Financial Lessons

07:40 - Entrepreneurial Challenges and Financial Management

25:09 - Building a Personal Board of Directors

30:27 - Financial Tips for Entrepreneurs

36:02 - Michelle's Women in Wealth Program

Welcome to Better Business, Better Life. In this episode, Host Debra Chantry-Taylor dives into how the Entrepreneurial Operating System (EOS) can help fast-growing family businesses stay focused, aligned, and in control.

Using the Harvard Three-Circle model and her own F1 "pit stop" analogy, Debra explains how EOS tools like the Accountability Chart, Scorecard, Rocks, and Level 10 Meetings bring clarity, focus, and alignment to even the most complex family dynamics.

If your family business is scaling quickly, this episode will show you how to create structure, improve communication, and keep your business and relationships on track.

Tune in to learn how EOS can help you build a business that thrives without losing control.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.co.nz

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

Chapters:  

00:07 - Introduction

00:50 - EOS for Family Businesses

02:27 - Challenges of Fast Growth in Family Businesses

03:07 - EOS as a Tool for Family Businesses

04:20 - Components of an EOS Pit Stop

06:55 - Foundational Tools in EOS

08:04 - Unique Challenges in Family Businesses

09:43 - The Vision, Traction, Organiser (V/TO) Process

13:49 - Road Map for Family Businesses

19:41 - Recap and Final Thoughts

In another episode of Better Business, Better Life, host Debra Chantry-Taylor chats with Landon Eckles, co-founder of Clean Juice and now an EOS implementer, about how he and his wife grew their business from a single idea into a 100-store franchise, then found clarity through EOS.

Landon shares how he and his wife scaled Clean Juice to 100 stores in just five years and the growing pains that came with it. He reveals how discovering EOS transformed their leadership, decision-making, and meetings, giving their business the structure it needed to thrive through COVID-19 and beyond.

Now, as an EOS implementer, Landon is passionate about helping other business owners find the same freedom through simple, effective systems.

Tune in to hear how EOS helped one couple build, grow, and exit on their terms and how it might help you do the same.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.co.nz

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUEST’S DETAIL:

► Landon Eckles Website

► Landon Eckles - EOS Implementer

► Landon Eckles - LinkedIn

Chapters:  

00:24 - Introduction and Guest Background

03:16 - Challenges and Solutions in Business Growth

11:27 - Implementing EOS and Its Impact

15:57 - Growth Pains and Overcoming Challenges

23:37 - Transition to EOS Implementation

36:08 - Personal Reflections and Advice

38:43 - Conclusion and Future Plans

In this episode of Better Business, Better Life, host Debra Chantry-Taylor chats with guest, Susan Toft, founder and CEO of The Laundry Lady, about her incredible journey from doing laundry as a side hustle to building a $9 million national business with over 300 contractors.

Susan shares her journey from starting with a $5,000 grant to leading a tech-enabled service business with over 300 contractors. She talks about the realities of bootstrapping, the impact of appearing on Shark Tank, and how staying true to her values, like flexibility and persistence helped her scale sustainably.

From MVPs to market expansion, this episode is packed with practical insights and inspiration for entrepreneurs at any stage.

Tune in to an inspiring story of grit, growth, and getting the job done.

CONNECT WITH DEBRA:        
___________________________________________        
►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.co.nz

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUEST’S DETAIL:

► The Laundry Lady AU and The Laundry Lady NZ

► Susan Toft Website

► Susan Toft - LinkedIn

Chapters:  

00:21 - Introduction

02:25 - Susan Toft’s Journey to Success

04:11 - Building and Scaling the Business

07:21 - Challenges and Solutions in Business Growth

14:23 - Branding and Market Expansion

22:29 - Shark Tank Experience and Lessons Learned

34:15 - Personal and Professional Growth

34:41 - Advice for Entrepreneurs

41:27 - Future Plans and Contact Information

Welcome to Better Business, Better Life. In this episode, host Debra Chantry-Taylor is joined by Barry LaBov, two-time Ernst & Young Entrepreneur of the Year and branding expert, to explore the power of differentiation in business.

Barry introduces the idea of the “Commodity Monster”, the danger of becoming just another option in the market. He shares powerful stories and practical advice on how to identify your business’s key differentiators, use specific language to tell your brand story, and ensure your customer experience lives up to the promise.

If you’re launching a new product, looking to refresh your brand, or simply want to avoid blending in, this episode will show you how to stand out and stay that way.

Tune in to learn how to define your difference, and make sure the world knows about it.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: ⁠debra@businessaction.co.nz⁠

►See how she can help you: ⁠https://businessaction.co.nz/⁠      

____________________________________________        

GUEST’S DETAIL:

► ⁠LaBov Website⁠

► ⁠Barry LaBov Writes⁠

► ⁠Grab Your Copy of "The Power of Differentiation"⁠

► ⁠Barry LaBov - LinkedIn⁠

Chapters:  

00:35 – Introduction

02:10 - Barry LaBov's Journey and Philosophy

05:40 - The Commodity Monster and Differentiation

09:43 - Examples of Successful Differentiation

18:07 - The Role of Words and Storytelling

30:59 - Practical Tips for Fighting Commoditisation

31:12 - The Importance of Imperfection and Innovation

35:54 - Final Thoughts and Encouragement

In another episode of Better Business, Better Life, host Debra Chantry-Taylor is joined by leadership expert and author Kevin Eikenberry to explore what it truly means to lead with flexibility in an ever-changing world. Drawing from his latest book, Flexible Leadership, Kevin unpacks how great leaders adapt their style based on context, not habit—and why that’s more important now than ever.

Together, Debra and Kevin dive into the realities of hybrid work, proximity bias, ego management, and how to balance urgency with long-term vision. Kevin introduces the idea of “flexors”—simple questions that help leaders move beyond their default responses—and explains how staying curious, context-aware, and open to new perspectives can dramatically improve team performance and trust.

Whether you're leading a small team or a growing organisation, this conversation is filled with timely insights and practical tips to help you lead with confidence and clarity in uncertain times.

Tune in to learn how to lead with greater flexibility, curiosity, and confidence.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.co.nz

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUEST’S DETAIL:

► The Kevin Eikenberry Group Website

► Grab a Copy of Kevin's Book - Flexible Leadership

► Kevin Eikenberry - LinkedIn

Chapters:  

00:36 - Introduction

02:27 - Understanding the Concept of Flexible Leadership

04:12 - The Concept of Flexible Leadership

06:52 - Navigating Uncertainty and Leading with Confidence

12:27 - The Role of AI in Leadership

23:06 - Effective Leadership in a Hybrid Work Environment

28:37 - Managing End Runs and Building Trust

33:02 - Challenges for Leaders in a Changing World

44:02 - Practical Tips for Leaders

45:09 - Conclusion and Call to Action

In this episode of Better Business, Better Life, host Debra Chantry-Taylor welcomes Renee Russo, CEO of Rise Up Business Coaching, to explore the power of aligning personal and business goals. Renee shares her journey of self-discovery, the importance of honoring oneself, and how EOS and Exit Planning can help business owners create value, freedom, and a life of fulfillment.

She discusses key strategies for ensuring a business can thrive independently of its owner, integrating personal, financial, and business goals for long-term success. Renee also introduces insights from her book Ready to Rise, offering practical tools like the "555 Playbook" for personal growth and alignment.

If you're a business owner looking to gain clarity, create a sustainable business, and design a future that aligns with your vision, this episode is packed with actionable wisdom.

Tune in to take the next step toward building a business—and life—that truly works for you.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.co.nz

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUEST’S DETAIL:

► Rise Up Business Coaching Website

► Ready to Rise - Renee’s Book

► Renee Russo - LinkedIn

Chapters:  

00:22 - Introduction

02:12 - Renee Russo's Journey and Personal Growth

04:35 - Rediscovering Oneself and Business Alignment

10:33 - The Importance of Personal Alignment in Business

13:45 - Exit Planning and Business Value Creation

25:48 - The Role of Advisors and Peer Groups

34:59 - EOS and Exit Planning Integration

41:30 - Practical Tips for Business Owners

Welcome to Better Business, Better Life. In this episode, host Debra Chantry-Taylor is joined by Karl Pisor, Japan’s first certified EOS Implementer, to explore the power of EOS in transforming leadership and business operations.

Karl shares his journey from launching a graphic design shop in Tokyo to becoming a management consultant and EOS expert. He discusses the importance of building a strong leadership team, using tools like the Accountability Chart and Delegate and Elevate to ensure entrepreneurs focus on their strengths and empower their teams. He also highlights the Clarity Break tool, which helps business owners' step back, reflect, and make better strategic decisions.

If you're looking to delegate more effectively, strengthen your leadership team, and gain clarity in your business, this episode is filled with practical insights to help you take control and drive long-term success.

Tune in to learn how EOS can transform the way you lead and grow your business.

CONNECT WITH DEBRA:        

___________________________________________        

►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner

►Connect with Debra: debra@businessaction.co.nz

►See how she can help you: https://businessaction.co.nz/      

____________________________________________        

GUEST’S DETAIL:

► Get in Touch with Karl

► Karl Pisor - LinkedIn

Chapters:  

00:29 - Guest Introduction

02:35 - Karl's Journey to EOS

09:59 - The Impact of EOS on Karl's Clients

18:25 - Challenges and Rewards of Implementing EOS

18:43 - Key EOS Tools and Techniques

23:47 - Personal and Professional Growth with EOS

36:18 - Advice for Entrepreneurs Considering EOS

37:47 - Conclusion and Contact Information