Join host Chris Caramanica and special guest Angie Drysdale in this engaging episode of Beyond the Work: Tales in Multifamily Maintenance. They explore the challenges, innovations, and surprising discoveries in multifamily property management. From navigating vintage properties with aging infrastructure to addressing new construction defects, they dive into the intricacies of maintaining properties and meeting residents' expectations. Key topics in this episode: The hidden challenges of 80s vintage and new construction properties. The importance of proactive maintenance and resident education. How architectural design flaws impact day-to-day operations. Maintenance professionals as the face of property management companies. The value of diverse experience in multifamily maintenance careers. Tune in to discover practical strategies, real-life anecdotes, and expert advice to enhance maintenance operations and improve the resident experience. Don’t forget to like, subscribe @MultifamilyMediaNetwork , and share! Visit www.MultifamilyMediaNetwork.com for more industry insights and resources. Beyond the Work is also available on Spotify and Apple Podcasts.

Empowering Maintenance Teams with Mental Health Training: A New Approach in Multifamily Housing Mental health training in multifamily housing? It’s time to put compassion at the forefront. Join us as we talk about changing the game for front-line maintenance and property management teams in support of resident well-being. In this powerful episode of Beyond the Work, Chris Caramanica and guest Kendra Butterfield engage in a vital yet often overlooked aspect of property management: mental health training for maintenance team members. Maintenance teams are the first responders in multifamily housing, frequently entering residents' personal spaces and witnessing firsthand the struggles some residents face. Chris and Kendra explore how training, empathy, and “people-first” language are reshaping the multifamily industry. They discuss the benefits of mental health first aid training, why supportive language matters, and how compassion-driven policies can improve resident satisfaction and staff morale. Kendra shares inspiring stories from her work and explains how the Swift Bunny 2024 Mental Health Survey provides organizations with actionable data to make impactful changes. Whether you’re a maintenance technician, property manager, or multifamily executive, this episode is filled with resources to help build healthier, more supportive communities. Visit www.MultifamilyMediaNetwork.com for more insights. Don’t forget to like, subscribe to @MultifamilyMediaNetwork , and share this essential conversation. Together, let’s work toward a more compassionate multifamily industry. If listening is more your style, check out Beyond the Work: Tales in Multifamily Maintenance and listen for free on Spotify or Apple Podcasts.

Honoring Veterans: Stories of Service and Support in Multifamily Housing On this Veterans Day episode, Chris Caramanica shares personal reflections and the impactful work being done to support our veterans and military families in multifamily housing. In this special Veterans Day episode of Beyond the Work: Tales in Multifamily Maintenance, Chris Caramanica reflects on the invaluable service of veterans and how their dedication has touched his life. From his family’s history of military service to his daughter’s experiences in NJROTC, Chris shares heartfelt stories of those who’ve served. He also spotlights the impactful work of Winn Companies’ Military Housing Services (MHS) and their collaboration with Soldier On, a nonprofit dedicated to ending veteran homelessness. With award-winning developments like the Gordon H. Mansfield Veterans Community, Winn Companies is committed to providing stable, thriving communities for formerly unhoused veterans and their families. Today, take a moment to honor and thank the veterans in your life. Their courage and dedication shape not only our nation but also the communities we call home. For more on how multifamily housing supports veterans, visit MultifamilyMediaNetwork.com. Please like, share, and subscribe for future episodes of Beyond the Work.