Join host Chris Caramanica and special guest Angie Drysdale in this engaging episode of Beyond the Work: Tales in Multifamily Maintenance. They explore the challenges, innovations, and surprising discoveries in multifamily property management. From navigating vintage properties with aging infrastructure to addressing new construction defects, they dive into the intricacies of maintaining properties and meeting residents' expectations. Key topics in this episode: The hidden challenges of 80s vintage and new construction properties. The importance of proactive maintenance and resident education. How architectural design flaws impact day-to-day operations. Maintenance professionals as the face of property management companies. The value of diverse experience in multifamily maintenance careers. Tune in to discover practical strategies, real-life anecdotes, and expert advice to enhance maintenance operations and improve the resident experience. Don’t forget to like, subscribe @MultifamilyMediaNetwork , and share! Visit www.MultifamilyMediaNetwork.com for more industry insights and resources. Beyond the Work is also available on Spotify and Apple Podcasts.

Empowering Maintenance Teams with Mental Health Training: A New Approach in Multifamily Housing Mental health training in multifamily housing? It’s time to put compassion at the forefront. Join us as we talk about changing the game for front-line maintenance and property management teams in support of resident well-being. In this powerful episode of Beyond the Work, Chris Caramanica and guest Kendra Butterfield engage in a vital yet often overlooked aspect of property management: mental health training for maintenance team members. Maintenance teams are the first responders in multifamily housing, frequently entering residents' personal spaces and witnessing firsthand the struggles some residents face. Chris and Kendra explore how training, empathy, and “people-first” language are reshaping the multifamily industry. They discuss the benefits of mental health first aid training, why supportive language matters, and how compassion-driven policies can improve resident satisfaction and staff morale. Kendra shares inspiring stories from her work and explains how the Swift Bunny 2024 Mental Health Survey provides organizations with actionable data to make impactful changes. Whether you’re a maintenance technician, property manager, or multifamily executive, this episode is filled with resources to help build healthier, more supportive communities. Visit www.MultifamilyMediaNetwork.com for more insights. Don’t forget to like, subscribe to @MultifamilyMediaNetwork , and share this essential conversation. Together, let’s work toward a more compassionate multifamily industry. If listening is more your style, check out Beyond the Work: Tales in Multifamily Maintenance and listen for free on Spotify or Apple Podcasts.

Honoring Veterans: Stories of Service and Support in Multifamily Housing On this Veterans Day episode, Chris Caramanica shares personal reflections and the impactful work being done to support our veterans and military families in multifamily housing. In this special Veterans Day episode of Beyond the Work: Tales in Multifamily Maintenance, Chris Caramanica reflects on the invaluable service of veterans and how their dedication has touched his life. From his family’s history of military service to his daughter’s experiences in NJROTC, Chris shares heartfelt stories of those who’ve served. He also spotlights the impactful work of Winn Companies’ Military Housing Services (MHS) and their collaboration with Soldier On, a nonprofit dedicated to ending veteran homelessness. With award-winning developments like the Gordon H. Mansfield Veterans Community, Winn Companies is committed to providing stable, thriving communities for formerly unhoused veterans and their families. Today, take a moment to honor and thank the veterans in your life. Their courage and dedication shape not only our nation but also the communities we call home. For more on how multifamily housing supports veterans, visit MultifamilyMediaNetwork.com. Please like, share, and subscribe for future episodes of Beyond the Work.

Building Stronger Maintenance Teams: Leadership, Innovation & Retention Tips with Doug Geiken | Beyond the Work How can you truly build a reliable, motivated, and innovative maintenance team? Doug Geiken shares powerful insights on team-building, leadership, and the key role maintenance plays in multifamily success. In this insightful episode of Beyond the Work, host Chris Caramanica sits down with Doug Geiken, a seasoned maintenance professional known for his exceptional leadership and team-building strategies. Doug shares his guiding principles for developing strong, reliable maintenance teams and highlights the importance of trust, hands-on training, and understanding individual team members. From innovative cost-saving initiatives to stories of maintenance mishaps, Doug’s approach to retention and motivation offers a roadmap for any leader aiming to empower their team and drive real results. Doug also tackles topics like: Creative hiring strategies for high retention in maintenance teams The benefits of trust and individual attention to boost morale Real-life examples of “maintenance gone wrong” and learning from mistakes Tips on separating work and personal life to maintain mental health in high-demand roles If you’re involved in multifamily maintenance or management, you won’t want to miss Doug’s advice on building and sustaining a successful maintenance team! Remember to like, subscribe, and share for more valuable industry insights. For more resources and episodes, subscribe @MultifamilyMediaNetwork or visit www.MultifamilyMediaNetwork.com.

Celebrating Multifamily Maintenance: Resilience, Training, and the Road to Growth Welcome back to Beyond the Work, Tales in Multifamily Maintenance hosted by Chris Caramanica. In this episode the spotlight is on the backbone of multifamily — our maintenance professionals. Chris is joined by Mark Sharp, Vice President of Facilities for NOAA Property Management and host of the Multifamily Mixtape podcast. Chris and Mark elaborate on the resilience of the multifamily maintenance industry and discuss Mark’s 24 years of experience including some memorable moments and invaluable lessons. Mark shares insights on how critical training, mentorship, and genuine appreciation are critical for building strong, capable maintenance teams. They explore the importance of celebrating the contributions of these professionals as fundamental to transforming the culture of multifamily maintenance, fostering growth, and longevity. Tune in to learn how everyone can be advocates for this essential part of the industry. Let’s get started! If you enjoyed this episode, hit that like button and subscribe for more stories and insights from multifamily maintenance! Let’s give our maintenance teams the recognition they deserve. What are your best tips for building excellent maintenance teams? Want more multifamily podcasts? Subscribe to @MultifamilyMediaNetwork and hear from industry pros on all topics related to multifamily, leadership, personal & professional development, marketing, leasing, prop tech and more. Find notable blog posts, sign up for our newsletter, and more at www.multifamilymedianetwork.com

Building Strong Multifamily Maintenance Teams Through Consistency Is "back to basics" just a tired cliche? Or is it the foundation of every high-performing multifamily team? Let’s dig in! In this episode of Beyond the Work: Tales in Multifamily Maintenance, Chris Caramanica tackles the debate around the phrase "back to basics" and its relevance in today's multifamily industry. Chris shares his personal experiences implementing back-to-basics initiatives and why it's critical to focus on the foundational elements of maintenance consistently. From curb appeal to preventative maintenance and the importance of safety and inspections, this episode offers practical tips to streamline operations and build stronger teams. Hear Chris’ thoughts on why we shouldn’t just return to the basics—but live by them day by day. Enjoyed this episode?

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PropTech and Training Shape the Future of Multifamily Maintenance | Leadership Insights Ever wonder how top leaders in the multifamily space keep their teams running like a well-oiled machine, even with thousands of units? I'm your host, Chris Caramanica and my guest for this episode is Kamil Konopka, Senior Regional Maintenance Director with Liberty Military Housing. Join us as we uncover the secrets behind Kamil Konopka’s leadership and how his innovative training and tech-driven approach are transforming the industry. In this episode, we go deep with Kamil Konopka to explore how he creates a dynamic environment for his teams in military and multifamily housing. We discuss the game-changing role of hands-on training, the use of PropTech to streamline operations, and how his company’s unique AMPower initiative is setting new standards in team development. You’ll hear insights on labor shortages, AI’s future in the industry, and Kamil’s approach to crisis management — all while maintaining excellence in resident services. Whether you’re leading a small property or managing a portfolio of thousands, these strategies will help you inspire your team and stay ahead of industry trends. If you’re passionate about leadership in the multifamily industry, don’t miss out — hit the like button, subscribe to stay updated, and share this episode with your colleagues! Is listening more your jam? Tune in to Beyond the Work on Spotify and Apple Podcasts. Subscribe to @MultifamilyMediaNetwork and listen to industry pros covering all the hot topics of multifamily leadership, operations, marketing & leasing, maintenance, and so much more.

Is AI the ultimate solution for maintenance in multifamily, or just another tool in the toolbox?

In this episode, we’re exploring the rapidly evolving role of AI and technology in multifamily maintenance.

Our host, Jennifer Carter, sits with Chris Caramanica of Wynn Residential and Paul Rhodes of Brookfield Multifamily Properties.

They tackle the big question: Is AI just a tool, or can it be a true solution for the challenges in property maintenance?

They cover everything from the labor shortage to training and making life easier for maintenance professionals.

Plus, we discuss how all these changes affect the resident experience.

Tune in to hear where we think the industry is heading in the next 6-12 months!

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