Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

In this episode, Gosia shares a story of a team working across different locations where collaboration and trust were initially absent. Before remote work was popular, a team of seven struggled with communication, experiencing conflicts and tension that hindered their progress. Efforts to foster camaraderie and resolve these issues, including team visits and workshops, fell short. It was only through informal social interactions that they discovered the deep-seated issues that divided them. This experience underscored the critical need for interpersonal connections and understanding cultural differences to build a cohesive team.

Self-reflection Question: How can you encourage open communication in a team that faces persistent interpersonal conflicts?

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Angela thought she was just there to coach a team. But now, she’s caught in the middle of a corporate espionage drama that could make or break the future of digital banking. Can she help the team regain their mojo and outwit their rivals, or will the competition crush their ambitions? As alliances shift and the pressure builds, one thing becomes clear: this isn’t just about the product—it’s about the people.

🚨 Will Angela’s coaching be enough? Find out in Shift: From Product to People—the gripping story of high-stakes innovation and corporate intrigue.

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About Gosia Smoleńska

Gosia has worked in IT since 2013, starting as a manual tester and moving through roles in QA, project management, and scrum mastery. She is passionate about sharing agile knowledge and aiding start-ups in building agile cultures. Gosia is experienced in Scrum, Kanban, NEXUS, and Lean and is a certified Professional Kanban Trainer.

You can link with Gosia Smoleńska on LinkedIn.