What do you get when you mix a plumbing biz, a power couple, and a whole lot of hustle? This episode with Maggie and Andrew Wille of Platinum Plumbing delivers the real story behind building a business together, from raising kids to managing KPIs.

Andrew shares how plumbing chose him, and Maggie opens up about trading her Fortune 250 career for the chaos and fulfillment of entrepreneurship. They talk yard signs as performance metrics, why EOS changed the game, and how setting boundaries (like Maggie’s sacred summer day off) keeps their family and business strong ❤️.

Whether you’re building a team or building a life—this one’s for you!

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Chad Peterman | CEO | Author

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• Yard signs, reviews, and stickers offer simple but powerful insight into team performance and customer happiness.
• EOS brought clarity and structure to their fast-growing business.
• Communication is key when business and marriage intertwine.

Struggling to empower your team in the field or develop confident leaders within your home service business? In this episode, Chad Peterman sits down with Tracy Clark—an executive coach and former 8-figure entrepreneur—to uncover the six key leadership indicators that help you scale without burning out or plateauing. Tracy dives deep into the mindset shifts, leadership blind spots, and culture-driving tools that every growing HVAC, plumbing, or electrical company needs to build resilient teams and empower growth from within.

Whether you’re a service manager stepping into leadership or an owner looking to unlock more autonomy in your people, this episode delivers the clarity you need to lead with impact.

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Chad Peterman | CEO | Author

Peterman Brothers Website

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• Clarity First: Teams need to know why the company exists and how they contribute.
• Train Before You Empower: Don’t assume your team knows how—teach them the how, not just the goal.
• Make Winning Visible: Define success clearly for each role, not just company-wide.
• Prep New Leaders: Promotions require training, not just a title change.
• Live Your Values: Culture works when values are practiced—not just printed.

What are you willing to give up to grow?

In this episode, Chad dives into John Maxwell's “Law of Sacrifice” and what it means for leaders in high-demand industries. He shares personal reflections from 14 years of leadership, addressing the unseen trade-offs that come with building people and businesses. From waking up early to surrendering control and pouring into others, Chad unpacks how true leadership often means giving up comfort to create meaningful impact.

If you’re wrestling with work-life balance, delegation, or wondering if the sacrifices you’re making are worth it—this episode is for you.📈

Additional Resources:

Join The ARENA - a CSTG Community!

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Chad Peterman | CEO | Author

Peterman Brothers Website

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• Leadership is a daily act of sacrifice, often invisible and unrecognized.
• Small changes, like using spare minutes intentionally, add up to significant results.
• Trust and delegation are essential for personal and organizational growth.
• Sacrificing for others—even when it’s risky—builds team culture and long-term impact.
• Connecting sacrifice to your “why” makes it sustainable.