In this episode of the Why Do Pets Matter podcast, I had the pleasure of interviewing Rhonda Bell of Dog Days Consulting. Rhonda shared her insights on how she helps pet-related businesses refine their brand and better connect with clients. We delved into the importance of aligning veterinary practice culture with effective digital marketing and communication strategies to enhance client relationships and improve patient outcomes. Rhonda also revealed the exciting launch of the North American Association of Veterinary Receptionists (NAAVR), an initiative dedicated to elevating the role of veterinary receptionists through education and professional development. We discussed the importance of transparency, relationship-building, and the unique value each team member brings to a practice.

Guest Links:

https://naavr.org/ https://www.facebook.com/naavr/ https://www.instagram.com/naavr_ccep/

https://www.linkedin.com/in/rhondabellcvpm/

https://www.linkedin.com/company/dogdaysconsulting/

https://dogdaysconsulting.com/

Show Links:

https://hamiltonlawandmediation.com/

https://www.facebook.com/HLawMediation

Debra's Book: "Nipped in the Bud, Not in the Butt: How to Use Mediation To Resolve Conflicts Over Animals," https://www.amazon.com/Nipped-Bud-Not-Butt-Mediation/dp/151502024X/ref=sr_1_1

SUBSCRIBE: https://www.youtube.com/@UCJ9wbi1hpSKYaYaftXpoNAA