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Entrepreneurial Spirit and Strategic Marketing | The Get Shit Done Experience
- 2024/09/19
- 再生時間： 1 時間 7 分
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あらすじ・解説
In this episode of The Get Shit Done Experience, John Morris is joined by Zak Khoshbin, President of Pure 360. Zak discusses his entrepreneurial journey, highlighting his childhood inspirations and his transition from financial analyst to business owner. He emphasizes the significance of hard work, positivity, and customer satisfaction in building a successful mold and odor remediation company. The conversation explores the company's unique services, growth strategies, and Zak’s aspirations for nationwide expansion. The episode also delves into the role of gratitude in business success, particularly focusing on the contributions of family and employees. Furthermore, it introduces 2020 Design, a marketing firm specializing in data-driven strategies and creative solutions, including custom websites, social media enhancement, and email campaigns. Listeners are encouraged to learn more about these strategies by visiting 2020design.com.KEY TAKEAWAYSEarly Lessons: Zak's upbringing working for his father's construction and real estate businesses played a crucial role in shaping his entrepreneurial mindset. It taught him the value of hard work, perseverance, and problem-solving.Transition to Business: Zak transitioned from a background in accounting and finance to running a mold remediation and odor removal business. His education, though not directly related, provided valuable skills for business management.Growth and Scaling: Pure360 has scaled significantly, now operating in multiple states across the U.S. This growth has been driven by hiring the right people, maintaining quality, and expanding services.Customer Focus: A key to their success is their 100% satisfaction guarantee on work. Whether dealing with mold or odor issues, they commit to resolving any problems until the customer is fully satisfied.Employee Engagement: Zak stresses the importance of treating employees well and recognizing their hard work. Flexibility, positive reinforcement, and understanding individual needs contribute to a motivated workforce.Future Vision: The goal is to expand nationwide, ensuring Pure360 has a presence in major cities across the country. This involves continuously finding motivated individuals and maintaining the quality of their services.Challenges and Learning: Zak acknowledges that every job provides learning opportunities. Mistakes are part of the process, but addressing them promptly and learning from them is crucial for improvement.Personal Connections: Building personal connections with employees and clients is essential. Zak believes in fostering a supportive and responsive work culture, which in turn translates to better service for their clients.QUOTES“Creating an environment exactly where you standardize some things but customize others for the individual and be flexible.”“Wins create wins, positive energy creates motion.”"The cool thing is right. If you learn a skill, the business part, with the background that you had, starts to come through common sense and just, things that you learn through previous roles.""You have to show the value of your service, and then most people are going to get multiple estimates, let them get multiple estimates and let the way we evaluated their property, explained our service to them.""It's important to show your team members that you care about them beyond just their role at the company.""I try to see what's important to them, like when I'm hiring them, and then just use that to help make their experience at the company something that they like.""Even with no experience, we will train you and show you, and if you're just a hard worker, you've got the mindset that you want to get shit done, we'll show you, we'll train you, show you the way so you can be successful.""Most of our, all of our guys are great, but a lot of them did not come from the background and they just said, show me what to do. Show me how to do that and I'll get better at it."If you enjoyed today’s episode, please subscribe, review, and share with a friend who would benefit from the message. Unlock your business's potential with TTSG! Join forces with us to elevate your brand, streamline your operations, and achieve unparalleled success. With our comprehensive range of services—from IT solutions and cybersecurity to cutting-edge marketing strategies—we empower you to focus on what you do best. Let's create a story worth telling and drive your business forward.Take the first step today.Explore what we have to offer:Experience cutting-edge technology with TTSG: https://www.ttsg.com/Unlock your potential with GSD Technologies: http://gsdnow.com/Transform your vision into reality with 20Twenty Design: https://20twentydesign.com/Ready to take the next step?Schedule a consultation and let’s start creating success together!Partner with TTSG and experience the difference. Let's get shit done together!