How to communicate in a way to get yourself heard and others to respond well to you.

In this episode of Books to Better Your Life, host Anne Brinkman reviews Marshall Rosenberg’s book Nonviolent Communication, which explores a communication strategy to minimize “violence” and increase understanding in conversations. Coach Anne highlights key concepts such as how to approach conversations with empathy, without judgment, and being clear on feelings and needs.

Coach Anne also explores Rosenberg’s tips for fully using the strategy and where we might get hung up.

In this episode, you’ll learn about:

The 4 steps to communicate in a non-violent way

How to respond to someone else to make them feel heard

What to watch for in this communication

Noteworthy quotes from this episode

“Now the English language isn’t really helping when we’re talking about feelings – it sort of puts a veil over them. When we talk about feelings, just because you say “I feel hurt”, does not mean hurt is a feeling. “

“Then when you share your need, it’s not what the other person did. It’s NOT like “you made me feel angry because you borrowed my shirt without asking” No one can make you feel something. “

“And JUST because you make a request, doesn’t mean they need to do it. You need to be willing for them not to agree to it.”

“And what this really is creating is not just that person being heard, but it’s also focusing on your empathy for that person. When we are feeling empathetic, we are more likely to be able to take their hateful or mocking words and recognize them as unmet needs and an expression of their pain.”

Resources and links mentioned in this episode:

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Junto’s Emotion Wheel

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Website: www.betteryour.life

LinkedIn: @coachannebrinkman

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