Your team’s truest potential comes to life when you cultivate an environment of emotional safety.

In this episode of Executive Evolution, our host Craig Anderson is joined by Steven Gaffney, President and CEO of Steven Gaffney Company, to share invaluable insights into the heart of effective leadership. Steven shares how creating a culture where communication thrives can prevent the debilitating build-up of issues within your business and offers powerful personal anecdotes, highlighting how speaking up and addressing the unsaid not only alleviates stress but also strengthens teams.

Join us as Steven shares his masterclass for those looking to improve their leadership skills and drive meaningful change.

After You Listen:

Get your copy of Switch: How to Change Things When Change Is Hard by Chip & Dan Heath

Connect with Steven on LinkedIn

Check out Steven Gaffney Company

Connect with Craig on LinkedIn

Check out Craig’s monthly free training on holding difficult conversations

Key Takeaways:

• Cultivate an emotionally safe environment to foster open communication and address problems before they escalate
• Encourage leaders to elicit unfiltered feedback and make accountable decisions without primarily seeking consensus
• Mentor and coach future leaders to promote leadership development and drive continuous innovation within the organization

Things to listen for:

[02:09] Lightning round with Steven

[07:25] Mood's have an impact on productivity and interaction

[12:17] Communication and problem-solving are crucial for success

[14:00] Seek help and support during tough times

[19:55] Seek input, but be accountable for your final decision

[23:56] Be open, stay alert, reassess and adapt

[27:37] What advice Steven would give to her younger self

[30:18] Craigs takeaways