Maintaining and deepening your borrower connections doesn't have to be complicated. With recent data showing that every generation of borrowers prefers a high tech, high touch mortgage experience, it’s imperative for today’s lenders to use the right technology to master the art of attracting borrowers and keeping them too.

Watch part five of our “What borrowers want” series to hear Nick Belenky, Managing Director of Solution Sales, at ICE Mortgage Technology share expert insights on how lenders can set themselves up for future success by leveraging technology to engage new borrowers, win their loyalty and strengthen referrals.

Download ICE Mortgage Technology’s free “What Borrowers Want” eBook to access more valuable data.

Data shows that today’s borrowers are prioritizing keeping costs down, closing faster and having an exceptional experience throughout the mortgage process. To meet these high demands, lenders need a support system that can help them build a seamless, end-to-end workflow. The largest network of mortgage technology partners in the industry are standing by to help you meet your clients’ needs, while also helping your bottom line. In this What Borrowers Want episode, ICE Mortgage Technology executives Chris Backe, Partner Solutions Director, and Cathy Blaszyk, Director of Partner Development, will share a look at today’s borrower preferences, how lenders are streamlining their workflows to meet them and what results they are seeing.

Download ICE Mortgage Technology’s free “What Borrowers Want” eBook to access more valuable data.

The underwriting process is notorious for being complex and time-consuming, with more than 2,500 data fields and 300 pages of content needing to be reviewed on any given loan. Leveraging mortgage automation can go a long way to reduce the manual work, however, there are several misconceptions surrounding the use of automation. Join Michael Hammond, President and Founder of NexLevel Advisors LLC, as he talks with Suzy Lindblom, Chief Operating Officer at Arc Home LLC, and Kim Hoffman, Head of Mortgage Operations at SoFi, about how they are leveraging automation in their underwriting workflows. Hear these industry experts share the truth on how to effectively maximize its benefits, including where to start, what to prioritize and how to gain buy-in with your team.

According to ICE Mortgage Technology’s 2023 Borrower Insights Survey, one third of current homeowners plan to take out a home equity loan in the next year. And with the next market shift on the horizon, now is the time to position yourself to be the one they call when they are ready to take the next step in their home finance journey. Watch part three of our “What Borrowers Want” series to hear ICE Mortgage Technology executives, Chris McEntee, VP of Product & Corporate Development, and Lisa Fiondella, VP of Product Management - Data and Analytics, share insights into how you could better leverage data to stay connected with customers after closing, quickly identify opportunities and re-engage with households as they evaluate a bigger home, a Home Equity Line of Credit, or a refinance.

Download ICE Mortgage Technology’s free “What Borrowers Want” eBook to access more valuable data.

According to ICE Mortgage Technology’s 2023 Borrower Insights Survey, nearly two-thirds of recent borrowers plan to seek new financing within the next year, including home equity loans, reverse mortgages, refinancing, and investment property loans. Are you prepared to provide the experience that will win their business? Tune into part two of our “What Borrowers Want” series to hear Matt Dowd, VP of Product Management at ICE Mortgage Technology, share an inside look at what’s most important to today’s borrowers when selecting a lender, how you can ensure you’re delivering in those areas, and how ICE Mortgage Technology can help you deliver high-tech, high-touch interactions that create customers for life.

Download ICE Mortgage Technology’s free “What Borrowers Want” eBook to access more valuable data.

Looking to maximize conversions, double retention rates, and expand your referral network?

In the second episode of our Breaking the ICE video series, your host Eric Kujala, VP of Product Marketing, ICE Mortgage Technology®, and special guest Dan Catinella, Chief Lending Officer, Total Expert, share the importance of leveraging data and intelligence to grow your business and enhance your customer base just in time for homebuying season.

With applications increasing and demand heating up, it’s the perfect time to refresh your business tactics, so you can watch your conversion and retention rates bloom.

Rates are up. Volume is down. Winning every potential borrower is more important than ever. Are you delivering the experience they prefer? In this new series, we’re sitting down with industry leaders from ICE Mortgage Technology® to discuss the latest insight into borrower expectations. In episode one, we’re joined by Sara Holtz, VP of Demand Marketing and Communications at ICE Mortgage Technology, to share an overview of their 2023 Borrower Insights Survey. Tune in to learn how borrower preferences have evolved over the past year and what lenders need to do to deliver an exceptional experience and drive repeat business in a shifting market.

Download ICE Mortgage Technology’s free “What Borrowers Want” eBook to access more valuable data.

The focus on affordable lending in today’s housing market is creating important conversations for all of us in the mortgage community. In episode six of the Women in Mortgage Technology Series with Shred Media, we’re sitting down with Courtenay Dunn, Director, Government Affairs at ICE, and Lisa Fiondella, Vice President Product Management - Data and Analytics, ICE Mortgage Technology, to discuss how we can better support our underserved markets, explore affordable lending strategies, and take a look at how your data could hold the key to generating more business while making people’s homeownership dreams come true. Join us to hear these leaders share market insights and business best practices that will support our efforts to help potential homeowners accomplish a milestone they may have previously believed impossible.