As business owners and leaders, we navigate a landscape filled with wins and losses. Some days, we land new clients and accounts; other days, we lose them. But the real challenge isn’t just in what happens—it’s in how we respond.

Do you find yourself sinking into negativity when a few deals fall through? Or, on the flip side, are you tempted to make big life changes with each win? Maybe you fantasize about that Ferrari or dream of upgrading your home. But realistically, a new client doesn’t drastically alter your life, so why should losing one?

The secret to staying grounded is tracking everything in your business, from hiring to sales. Track each lead’s source, how many convert to bids, and how many bids turn into actual sales. What’s the total value of these bids and sales? What are your conversion rates? By understanding these metrics, you gain a solid foundation to weather the ups and downs, seeing the bigger picture even when times get tough. Because in business, you’re likely doing better than you think—if you’re willing to look at the data.

With this episode of the podcast, host Spencer Ward considers how focusing on measurable aspects of business keeps emotions under control.

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Are you running a small business and actually answering your business phone? If not, you could be missing out on thousands in revenue by neglecting or delaying those incoming calls from potential clients.

It doesn’t have to be this way. You can still grow and manage your customers without being tied to the phone. It just takes thinking outside the box, loosening the reins a bit, and doing what’s best for your business.

In this episode, host Spencer Ward explores how small shifts in mindset and process can make a big impact on your bottom line.

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As the seasons change, productivity can become a struggle-trust me, I’ve been there! I used to end my week feeling regret over the things I didn’t accomplish. But after reading Atomic Habits by James Clear, I knew it was time for a change.

Reaching your goals starts with making them actually achievable and repeatable; something to keep in mind when setting the tone for your day. Now, over a week into my new morning routine, I feel more energized, focused, and productive.

With this episode, host Spencer Ward dives into how you can set goals that make sense, and take control of your day!

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As business owners, leaders, and individuals, we often tend to be our own harshest critics. Whether it’s in church, at work, or in life, we constantly think about all the ways we could be better. But how often do we stop to reflect on the progress we’ve made? How far we've come—personally, in our businesses, and with our teams—compared to one, five, or even ten years ago? In this podcast, we’ll explore the importance of focusing on, celebrating, and enjoying the progress we've made. By shifting our mindset, we can stay positive in a negative world and continue to thrive.


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Many of us dream of starting a business or expanding our current ventures. At first, excitement fuels our ideas and plans. But soon, the "what ifs" creep in, leading to self-doubt and hesitation. Sometimes, we also miss valuable insights when we don’t fully consider the advice and ideas from our team. We can be our own worst enemies, holding ourselves back. In this episode, we’ll explore how to push past self-sabotage, make swift decisions, and tap into the wisdom around us to truly thrive.

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Every business owner finds themselves at different stages of their journey. You might be in the Grinding phase, where you're doing everything yourself, burning the candle at both ends. Maybe you're a Controller, having hired some help but still micromanaging every task. As a Builder, you’ve formed a strong team, freeing up more time while still making money. Finally, as an Investor, you’ve entrusted smart, capable people to grow and run your business without you. If you’re satisfied with where you are, that’s great! Everyone’s journey is unique. But if you’re seeking to break free and reach the next level, today’s episode is for you. We’ll be diving into how to hire the right executive to take your business to new heights, allowing you to step back and watch it soar.

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If you are like me you hated taking tests in school. Well, I’ll tell you right now this isn’t like that. It’s a 20 min assessment without math that is a simple and powerful way to understand your behavior.

DISC stands for Drive, Influence, Support and Clarity. Each of these tells something about you as you look at where you score.

You may say why are we talking about this? I can’t think of a better way to understand yourself and your team better than taking this assessment and putting the results into action. How many of us have people on our team that we great but for some reason we can’t seem to reach? It may be because you both have two different DISC results that require different approaches. Once you and your team take the DISC you will be amazed how much better you understand each other.

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It’s tough when you feel your sales, hiring, and marketing becoming stagnant. You may have a good business with good leaders within it, but something might seem to be missing.

First, it could be your systems failing you. Second, it could be that your core values aren’t set up and you are not finding the staff you need. It could also be that you aren’t communicating your vision for the company clearly to those leaders who can really move the business forward.

Don’t get stuck in the “this is how Mom/Dad/the last owner always did things” mentality. That’s insanity! Time to make some changes... and they don’t have to be scary.

Check out this episode, as host Spencer Ward explains how basic adjustments can drastically shift where companies are headed.

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